mxethey
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Post by mxethey on Oct 17, 2014 23:26:01 GMT
Well that was a waste of time going on the list Been on the preorder email notification for a couple of weeks, then yesterday a email its in stock, got all happy went to site and still out of stock so i called them and was told nothing till next week we made a mistake. After waiting so long you would of thought sending out a email confirming stock is a no brainer to get right or is it just me
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VE Jason
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Post by VE Jason on Oct 18, 2014 6:48:39 GMT
It does happen occasionally mxethey - I've done it myself by mistake. If you accidentally load stock onto the wrong product (and there are a lot of products and thousands of SKU codes on the back end of the system), it triggers the emails and there's nothing you can do to stop it. Very embarrassing having to keep answering the phone to excited customers and apologise. But, just a genuine error (although I'm extra careful now after doing it once)
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mxethey
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Post by mxethey on Oct 18, 2014 8:03:15 GMT
It does happen occasionally mxethey - I've done it myself by mistake. If you accidentally load stock onto the wrong product (and there are a lot of products and thousands of SKU codes on the back end of the system), it triggers the emails and there's nothing you can do to stop it. Very embarrassing having to keep answering the phone to excited customers and apologise. But, just a genuine error (although I'm extra careful now after doing it once) Fair enough, wish they would of told me that then you get a better understanding of there genuine error ??? Thanks
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djs
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Post by djs on Oct 18, 2014 16:04:47 GMT
UKecigstore? *better delete my comments*
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Post by Deleted on Oct 18, 2014 16:28:33 GMT
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mxethey
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Post by mxethey on Oct 18, 2014 16:37:45 GMT
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fiddles
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Post by fiddles on Oct 18, 2014 17:04:50 GMT
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mxethey
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Post by mxethey on Oct 18, 2014 18:20:50 GMT
Thanks for that, great news
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