T-Juice site down?

[Ripshod]

I'm waiting for a concentrate ordered last Friday, now down to my last 10ml of MTT. Just tried the site to check my order status and the site is down. Anyone else having problems??
mmm, maybe should have put this in mixology, my bad.

[Q]

Yep, seems to be having problems, checked their FB page, nothing about it there, I have notified them on FB

[Deleted]

The site does seem to be down, Ripshod, as there's no response at all for me.

No probs your post being here, probably best place for a quicker reply.  Will move to shopping though.

[Ripshod]

The site's back up but it still didn't help me. Order completed 24th October. If it's not here in the morning it's got lost in the Royal Fail twilight zone!!

[Tom]

Just ordered 5x30ml RA.

750ml worth of juice to me. Not too bad for £45 delivered.

Should keep me in clouds for a while.

Will let you know how long it takes.

[Q]

Oct 28, 2014 19:05:42 GMT Ripshod said:

The site's back up but it still didn't help me. Order completed 24th October. If it's not here in the morning it's got lost in the Royal Fail twilight zone!!

Message them on Facebook (if you have an account) they always answer pretty quick.

If you dont have an account PM me your order number and I'll do it for you

[Tom]

Oct 29, 2014 14:05:22 GMT Q said:

Oct 28, 2014 19:05:42 GMT Ripshod said:

The site's back up but it still didn't help me. Order completed 24th October. If it's not here in the morning it's got lost in the Royal Fail twilight zone!!

Message them on Facebook (if you have an account) they always answer pretty quick.

If you dont have an account PM me your order number and I'll do it for you

I got an email response within an hour when I had a question about concentrate quantities available to order.

Pretty sharpish

[Ripshod]

Incoming Q, still hasn't arrived

It's only a 30ml bottle of concentrate - maybe I should stockpile.

[Ripshod]

Had a response from T-Juice:

Good Morning,
Very sorry for the delay of your order we have some problems with royal mail they are losing our stuff.
I will send your order again and I will give you a bottle for free.
Have a nice day.

Like wow, wasn't expecting that. However I'm not surprised I'm not the only victim of Royal Fail.

Top marks from me!!

ETA

Thanks for your help too Q, I would probably have just reordered if it wasn't for your attempt to help out

[Deleted]

Well done, Ripshod, that's why they get our custom, they're one of the decent vendors that know how to treat their customers.

When I first ordered RA, it was from elsewhere, so wish I'd gone direct to TJ, as mine never arrived & I was just fobbed off with "You should have gone for signed for, we can do nothing."

[Ripshod]

That's the next step for me jess. Next order will be at least 150ml, so the extra for signed for post will be worth it to me. As far as juice goes this week has been a domino set of calamities - but a good chance to empty some more of those un-loved bottles.

[Q]

Another big +1 for tjnige

[Ripshod]

I concur, big thumb up for tjnige, thank you so much

[Tom]

All arrived just in the 'nic' of time

[Ripshod]

Oct 31, 2014 12:37:33 GMT Tom said:

All arrived just in the 'nic' of time