spectrum vaping

[richo71]

Anyone used this company, i placed my first and last order from them on Sunday and i have not had a dispatch mail yet, turnaround time needs to be way better than this for me to order again, 2 days turnaround and still no mail so make that 3 days, is quite a delay for other vendors i have used, these are just my opinions though, just wanted to see if anyone had their order through to them in a respectable time frame

[beautycat]

I have used them , only took a couple of days

[richo71]

Thanks beautycat, had a reply from the vendor today after i sent them an email, seems to me that they have lots of orders and not enough staff in place to fulfill the production,packaging & dispatch of items within the stated timescales, i do think there are a few vendors that go into making juice on a one man band basis which in turn leads to unhappy customers and unrealistic targets set out on the website

[chrisintheuk]

Hi richo71, I used them a few weeks ago for the custards, when i ordered you get an email telling you that they will let you know when your juice has been dispatched? I did not get one and they arrived about 4/5 days after I ordered. Not the fastest out there but the juice was good

[Tom]

Seen a couple of decent reviews on their juices recently.

Probably upped their demands quite a bit.

I hear they are good people.

Like you say richo71 - probably need more hands on deck.

[richo71]

Nov 26, 2014 23:28:44 GMT chrisintheuk said:

Hi richo71, I used them a few weeks ago for the custards, when i ordered you get an email telling you that they will let you know when your juice has been dispatched? I did not get one and they arrived about 4/5 days after I ordered. Not the fastest out there but the juice was good

yeah i got the very same email and in a reply from them after i asked where my dispatch mail is, they stated that they have not got time to send out dispatch notices. I sent a reply to take this mention of dispatch notice from the order email. I ordered Sunday and as of now still no juice pretty piss poor really for juice that is coming from the UK. As good as it may be i aint waiting a week for a juice order to come through my letter box. They will be getting my thoughts when i do my video vlog and it aint gonna be positive. Vendors can't go into business with blinkers on. Thanks for the replies people i am hoping i will get this elusive juice before the weekend, good job i aint short on juice lol

[richo71]

I have just received my 100ml of custard cream, had to have a quick go on it and it is an amazing juice, waiting time is bit poor but well worth the wait though

[chrisintheuk]

Nov 27, 2014 14:13:35 GMT richo71 said:

I have just received my 100ml of custard cream, had to have a quick go on it and it is an amazing juice, waiting time is bit poor but well worth the wait though

Hi richo71 - I agree that the waiting time is poor but the juice is great, if they got their act together and sorted the poor service they would be a quality supplier but as it is I have not ordered since