Chinglish terminology

[Q]

What does 'in stock' mean?

My interpretation is that they actually have the items ready to send, but it seems that FastTech have a different version.

I ordered a pen mouse, they were showing 3 colours, all of which were (and still are) 'in stock'

The order just sat there, and when I checked the order status was 'restocking' so I raised a ticket saying that I'm a little disappointed that an 'in stock' item has held up the shipping, and that I dont mind which colour I just want the item.

The reply I got stated that all 3 colours were 'restocking' (they STILL show 'in stock' on the website) and offered 3 options,
1. wait,
2. refund, or
3. exchange for a different item,

About the exchange, we suggest you to have an exchange of the item with "ship next day" stock status

So it seems like 'ships next day' means in stock, but 'in stock' means diddlysquat

[chrisjw]

Sadly, I believe it was a rather nasty, contagious virus originating from Angelcigs, that is slowly being passed around the Chinese community Q ............



"Life...........is just a bowl of tricks!!!!!!"

[VapingBad]

Just their stock system loosing track, mostly in-stock is and next day is ordered in probably from a warehouse or supplier that does daily deliveries to them. There have always been to odd unlucky item going into restocking when they don't have a delivery date. If they put up the number in stock you would have a better idea of the chances of the bin being empty when the order picker gets there.

[Q]

No they actually stated that if I want to change to a different item I should look for 'ships next day' rather than in stock

[Greg]

Aug 31, 2015 12:36:50 GMT Q said:

No they actually stated that if I want to change to a different item I should look for 'ships next day' rather than in stock

Read VBs post again, makes sense to me.

[300]

This happens in UK too, got an 'out of stock' email last week from a UK vendor offering a credit note or a refund.

Just a minor irritation really.