Review our website

[Deleted]

The point I'm making about quit , is "we" as vapers are not calling on people to QUIT but to use an alternative way of keeping to our nicotine habit ,
Not being pedantic here but a lot of us see ourselves as switching to an alternative rather than quitting .

BTW Tets ensue is correctly spelt unless you wish it en-sue

[eqjack]

Yes we are dropshippers due to me bieng 18 and currently trialling this and saving up for a stock order. I see this as a learning curve and im willing to learn.

[Chrissie]

I hadn't realised you were a drop shipper, not happy about that at all > Due to DSR's alone, you need to make it very clear on your site that your products are being shipped from outside the UK.

[eqjack]

I do apologize Chrissie I will make it very clear.

[fagin]

Personally I find there are plenty of local vendors selling stuff at reasonable prices with delivery in a few days and have no need to order from China. And if there's a problem you can pick up the phone.

What would really stop me ordering from you is:

Under delivery information:

"ElectriQuit™ - The Clean Way To Smoke !
Refund Policy.
We offer a 28 day replacement warranty on defective parts.
Return the item(s) to be replaced to our office address (provided) with a covering letter stating name and address and original order number and we will post a replacement out by return."

Under contact us:

"Address:
**WARNING, THIS IS NOT THE RETURN ADDRESS**"

So after waiting 21? days or so for delivery, if anything is wrong I have to post the stuff back to China, presumably (doesn't actually say anything specifically on the site), then wait ?? however long until they sort it out and send something back. If they do.

So you are not actually offering any return or refund policy. Someone in China might be. And I have to dig through and interpret the small print to work it out.

And a bit of nit picking, taken randomly from a juice

"Product Description

100% Brand New
High Nicotine Contained
USA Mix Cigarette Flavor"

No idea of the content - VG/PG or nic level (what is high?).
But on a positive note - at least it's 100% Brand New. Nothing worse than second hand juice.

I appreciate, as you've pointed out, that you are 18 and trying to make some dosh, but I'm not sure this is the way to do it.

[Chrissie]

I agree with Fagin, this really isn't the way to do it. Come back when you have your own stock & learnt about DSR's


In the meantime I'll wish you well & say goodbye for now.

[hifistud]

Oct 5, 2012 18:29:55 GMT @storm said:

I just checked the about me and didn't spot any obvious spelling mistakes , so that appears to have been dealt with .

Like you Tetsy I don't like the name and wouldn't be happy purchasing from somebody with a trading name that includes the word "QUIT"

I didn't like to mention that, but a very definite +1 (x 1,000,000)

[hifistud]

Oct 5, 2012 18:57:28 GMT eqjack said:

Hi, Yes sorry most of the product information is from the supplier and will be rectified as soon as possible. I've changed the About Us page.

Also our name reflects on some of the products we will soon stock in terms of quitting smoking.

In which case, include me out - e-cigs are, in the UK, at least, definitely not for quitting smoking in the WHO sense of the term, and, in my opinion, at least, ought not to be sold alongside NRT or any smoking cessation kit.

[Brian]

I for one, have no intention of quitting.

I also would never purchase from a drop-shipper. Why would i pay a middle man to order my stuff from China?

There seems to be a multitude of new "vendors" sprouting up on an almost daily basis lately.
I for one, will stick to the tried and tested vendors who have genuine reviews on many e-cig forums.
To some people it might seem that to have more competiton between vendors/suppliers, that prices will stay low, and we will pick up bargains.

But, will safety suffer?

Will we be getting properly labelled and chip compliant e-liquid bottles?

Will the batteries be genuine and safe?

Will they be VAT registered vendors?

Are they in it purely to make a fast buck and scarper when somebody has a bad accident and it becomes highlighted by a tabloid newspaper?

Disclaimer: These are my own thoughts, and are not directly solely at the original poster, but at all the new suppliers entering the e-cigarette market lately.

[Matt Gluggles]

Hi EqJack,

You said in post #16 that you are aged 18.

If this is the case, then 10 out of 10 to you - for effort, entrepreneurial spark, ideas, and spirit.

Don't take it to heart if people are critical of your website - there are some folks out there with alot more experience than you who have made a complete hash of it.

You asked for advice, so here is mine (for what its worth)

E-cigs are a form of Tobacco Harm Reduction, not a device for quitting. If a smoker wants to 'quit' they should go and visit their GP who will give them the best advice based on their personal situation.

This is a sector where you really do have to know about the subject, and it is not just the products, but also the regulations that cover the products as well as the regulations that cover online retail in general (such as Distance Selling Regulations) - find out about all of these.

There is no shortage of e-cig products in the UK, especially in the online sector. Would someone buy from a dropshipper when they can get their products from a UK Vendor that offers next day delivery, warranty exchanges etc

What would you say to a customer who found that that after paying for their order from you, were told by Customs that there is an additional bill for Import Duty and VAT when the product entered the UK? (it does happen from time to time) - would you cover it, or would you explain on your website that additional charges may also apply.

I personally do actually believe that there is a shortage in the over-the-counter retail sector for e-cigs, especially for products that are more advanced than a basic low-powered cigarette looking e-cig.

If you decided to go down this route, then my advice would be this:

- To start with, do not import yourself - at least until your business has grown enough to afford the correct product liability insurance and comply with all the import requirements.
- Start by getting your wholesale supplies from larger UK Vendors - they have the experience and expertise and certification to provide reassurance that the products are safe and comply with UK regulations.

There is no such thing as 'easy money' in the world of e-cigs - if done properly.

But there is money to be earned if you are prepared to put the time and effort in.

And you have demonstrated that you have the get-up-and-go mentality, the entrepeneurial flair - I am sure that you could be very successful if you decide to work at it and give it a go.

Golden Rule - do not cut corners.


Best wishes

Glugg.

[Chrissie]

Some excellent posts on this thread & just to let you all know the issues raised are being discussed among the forum staff. Once we have come to a decision, there will be updated rules for vendors.

I'm not at all happy about vendors drop shipping, hence my main reason for removing Jack's vendor status. & moving him on - though at the moment it is a temporary restriction & not a full ban.

[Chrissie]

Vendors rules updated - no drop shippers allowed.

[Brian]

If we exclude Bull-shippers too, then there`ll only be 1/2 a dozen vendors left

EDITED: Not too sure who the 1/2 a dozen are though.