Di
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Post by Di on Jan 21, 2013 9:58:33 GMT
Hi, Does anyone know where I can get some silicone seals for my vivi nova? It's brand new and is leaking around the base where the polycarbonate tank meets the metal base. (It's the 2.8ml type). Thanks!!!
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Deleted
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Post by Deleted on Jan 21, 2013 10:00:19 GMT
Don't know of a source for the seals but some have reported using PTFE tape around the threads will provide a good seal. It should work can be found at any DIY store in the plumbers section.
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chrisjw
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Post by chrisjw on Jan 21, 2013 10:06:36 GMT
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Di
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Post by Di on Jan 21, 2013 10:08:49 GMT
Thanks Cornersruns. Will give it a try if no joy on the seals.
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Di
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Post by Di on Jan 21, 2013 10:18:05 GMT
Thanks Chrisjw, The nova I have is the normal sized one (if that is the way to describe it, lol!) the markings go up to 2.8ml - bought it from liberty flights over a week ago and filled it up for the first time yesterday....... banoffee cream everywhere!!! Thought I must have accidentally loosened it but, checked and it was tight enough, so i filled it with vodka (didn't want to waste any more banoffee!) and stood it on a piece of kitchen towel and it still leaked. Thanks for the link. Di
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Post by Deleted on Jan 21, 2013 10:21:21 GMT
Di contact liberty flights and see what they say, I've bought several of these from them and they all work well.
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chrisjw
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Post by chrisjw on Jan 21, 2013 10:28:24 GMT
Thanks Chrisjw, The nova I have is the normal sized one (if that is the way to describe it, lol!) the markings go up to 2.8ml - bought it from liberty flights over a week ago and filled it up for the first time yesterday....... banoffee cream everywhere!!! Thought I must have accidentally loosened it but, checked and it was tight enough, so i filled it with vodka (didn't want to waste any more banoffee!) and stood it on a piece of kitchen towel and it still leaked. Thanks for the link. Di Ah right.Sorry about that. I've just measured the o-ring on my vivi nova & I think it's 15mm diameter.
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Di
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Post by Di on Jan 21, 2013 10:29:34 GMT
Thanks Cornersruns, I have bought 3 others from them and no problems with any of those, only reason this one was not used on arrival was that Grizwald's Banoffee Cream was out of stock at the time and I had to wait for the delivery (and let it rest for 48hrs) I've been in two minds about contacting them because of the DOA thingy, but I suppose I've got nothing to loose by getting in touch with LF.
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Post by Deleted on Jan 21, 2013 10:31:52 GMT
Sale of Goods Act, it's not fit for purpose. I've not had to contact them before for any problems but see what they say, I would expect them to put it right.
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Di
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Post by Di on Jan 21, 2013 10:34:19 GMT
Thanks Chrisjw, no need to say sorry, I wasn't very clear in my first post. Thanks for measuring the seal - I wouldn't know whether to take an inside measurement or outside!! (Not technically minded at all!!!)
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chrisjw
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Post by chrisjw on Jan 21, 2013 11:27:13 GMT
Thanks Chrisjw, no need to say sorry, I wasn't very clear in my first post. Thanks for measuring the seal - I wouldn't know whether to take an inside measurement or outside!! (Not technically minded at all!!!) Inside of the 0-ring, or outside of the post it goes over.................
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Di
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Post by Di on Jan 21, 2013 11:41:03 GMT
Update: Phoned Liberty Flights and talked to a very pleasant lady, I explained the problem with the vivi nova. To cut a long story short she talked with the tech guys then phoned me back and told me to send it back to them, they will take a look at it and they will replace it, no problem. Still going to get a set of o-rings or/and some PTFE tape just in case of any future leaks!!! Thanks for your help, advice and suggestions guys!!
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Post by Deleted on Jan 21, 2013 11:48:30 GMT
Glad you have had good service from LF, I was pretty sure you would
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meeee
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Post by meeee on Jan 21, 2013 12:10:33 GMT
I am surprised it leaks, I have quite a few mini and normal ones and never had a leak. I have looked at my mini nova and is has an oring on each end of the tank., the normal size ones have orings fitted onto the metal base and top. Are they genuine novas?
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Post by Deleted on Jan 21, 2013 12:13:19 GMT
That's the same as all mine, mini and normal. All mine have either come from LF or Vapeescape and I've never had a problem, but there is always the possibility of a faulty one slipping through.
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