andy01424
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Post by andy01424 on Feb 27, 2013 10:07:54 GMT
the itaste SVD is on sale at a lovely mooohosive price of £80!!!! pass on that me thinks,to much for my sky rocket icon_shoppingm
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Jen
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Post by Jen on Feb 27, 2013 10:33:35 GMT
Could be right Jen sent email last Friday!! Yeah, I've been waiting nearly 4 weeks now. Haven't got around to phoning them yet, but 2 emails and many tweets later...nada. Really not impressed, I'm afraid. They're fine when they've got your order in stock, but don't seem to have got the hang of that customer service thing.
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Super-Shiny
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Post by Super-Shiny on Feb 27, 2013 10:35:37 GMT
Could be right Jen sent email last Friday!! Yeah, I've been waiting nearly 4 weeks now. Haven't got around to phoning them yet, but 2 emails and many tweets later...nada. Really not impressed, I'm afraid. They're fine when they've got your order in stock, but don't seem to have got the hang of that customer service thing. What company is it?
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Rossi
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Post by Rossi on Feb 27, 2013 10:37:55 GMT
4 bloody weeks!!!! unfortunately there are some vendors out there where their customer service is shocking but ultra fast in taking your money, I have a few on my list now
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Jen
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Post by Jen on Feb 27, 2013 10:58:47 GMT
Yeah, I've been waiting nearly 4 weeks now. Haven't got around to phoning them yet, but 2 emails and many tweets later...nada. Really not impressed, I'm afraid. They're fine when they've got your order in stock, but don't seem to have got the hang of that customer service thing. What company is it? UKEcigstore - the only place you can get the iClear 30 afaik. I know I should phone them, but I'm that busy at the moment, electronic communications are easier for me. They took my money over t'internet, don't see why they can't sort out my missing order over t'internet too.
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Super-Shiny
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Post by Super-Shiny on Feb 27, 2013 11:01:51 GMT
UKEcigstore - the only place you can get the iClear 30 afaik. I know I should phone them, but I'm that busy at the moment, electronic communications are easier for me. They took my money over t'internet, don't see why they can't sort out my missing order over t'internet too. Oh dear, thought so, that brings back memories, i had the same problem (don't email them as it might end up in spam folder according to them). Phone them not once but twice, it's what i had to do, took ages to sort out
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Roscopecotrain
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Post by Roscopecotrain on Feb 27, 2013 11:02:41 GMT
the itaste SVD is on sale at a lovely mooohosive price of £80!!!! pass on that me thinks,to much for my sky rocket icon_shoppingm Check here mate allaboute-cigarettes.proboards.com/thread/9082?page=27 £69.99 for a while.
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Jen
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Post by Jen on Feb 27, 2013 11:07:04 GMT
UKEcigstore - the only place you can get the iClear 30 afaik. I know I should phone them, but I'm that busy at the moment, electronic communications are easier for me. They took my money over t'internet, don't see why they can't sort out my missing order over t'internet too. Oh dear, thought so, that brings back memories, i had the same problem (don't email them as it might end up in spam folder according to them). Phone them not once but twice, it's what i had to do, took ages to sort out I'm sorry, but that's shockingly bad service. I don't actually want to give them any more money until they sort it out. Plenty of other better vendors around. Can we persuade one of them to stock this? I really want one!
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Rossi
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Post by Rossi on Feb 27, 2013 14:24:53 GMT
I've phoned them 6 times over the past 2 days and they haven't even picked the phone up and one of them was after an engaged signal
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Super-Shiny
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Post by Super-Shiny on Feb 27, 2013 14:27:54 GMT
I've phoned them 6 times over the past 2 days and they haven't even picked the phone up and one of them was after an engaged signal Funny that, that engaged thing happened to me aswell, got through in the end though after numerous calls for days on end
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Rossi
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Post by Rossi on Feb 27, 2013 16:11:18 GMT
After all my moaning earlier "I GOT THROUGH" spoke to a guy called Harris(i think)may be Harif!! but replacement being sent out, can't say fairer than that really. Apart from man flu I'm much happier now
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Super-Shiny
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Post by Super-Shiny on Feb 27, 2013 16:20:44 GMT
After all my moaning earlier "I GOT THROUGH" spoke to a guy called Harris(i think)may be Harif!! but replacement being sent out, can't say fairer than that really. Apart from man flu I'm much happier now Really don't want to upset you but that's what they said to me and nothing until 2-3 weeks later, hopefully it will be ok for you
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Jen
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Post by Jen on Feb 27, 2013 16:21:36 GMT
Well, I have just managed to get through too, swapped out the original order of 3 CE4 clearos for one of these iClear 30 babies to be sent out today! Jen = happy They said they're opening another store at the moment but should have some more staff arriving soon to take care of customer service issues like this, by the way.
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Post by Deleted on Feb 27, 2013 16:44:40 GMT
Well, I have just managed to get through too, swapped out the original order of 3 CE4 clearos for one of these iClear 30 babies to be sent out today! Jen = happy They said they're opening another store at the moment but should have some more staff arriving soon to take care of customer service issues like this, by the way. Oh coolibums! You're going to like the 30. I feel it in my water
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Jen
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Post by Jen on Feb 27, 2013 16:48:50 GMT
Well, I have just managed to get through too, swapped out the original order of 3 CE4 clearos for one of these iClear 30 babies to be sent out today! Jen = happy They said they're opening another store at the moment but should have some more staff arriving soon to take care of customer service issues like this, by the way. Oh coolibums! You're going to like the 30. I feel it in my water Here's hoping - my taste buds are all over the place at the moment though! But it does sound like a decent piece of kit
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