joosejuice
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Post by joosejuice on Aug 15, 2013 15:02:51 GMT
What happened to some of the new flavour that you added the other week Jim? Was going to try some of the dark cherry but I can't see any sign of it on the site Sold out and the ingredients to make more have been stuck in customs for four days now. Highly toxic nicotine sails through customs, perfectly safe ingredients for flavourings always gets held up by customs. And we factor in the delays when placing the orders with suppliers. Soon as customs clears the order, they'll be back on the site. Best Wishes Jim
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chrisruk
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Post by chrisruk on Aug 16, 2013 8:06:50 GMT
Thanks for getting back in touch Jim, If you could resend that would be great, was really looking forward to them as Ive heard great reviews. Would also like to say, great customer service, and will be placing more orders soon. Once again Thanks Chris We'll get those off to you this afternoon and we'll send them recorded this time, at our expense, and hopefully they'll get to you this time around. Best Wishes Jim Thank you Jim, arrived just now. Great service. Ta
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joosejuice
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Post by joosejuice on Aug 16, 2013 8:39:44 GMT
We'll get those off to you this afternoon and we'll send them recorded this time, at our expense, and hopefully they'll get to you this time around. Best Wishes Jim Thank you Jim, arrived just now. Great service. Ta Jings, crivens and help ma boab, that was quick. Even we're impressed with that. Postman Pat (or Patricia) deserves the plaudits for that one to the postie
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moonraker
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Post by moonraker on Aug 16, 2013 9:57:12 GMT
Great service Jim ordered yesterday mid morning arrived today at 10.00AM
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joosejuice
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Post by joosejuice on Aug 16, 2013 10:10:25 GMT
Great service Jim ordered yesterday mid morning arrived today at 10.00AM The posties must be on steroids or something this morning I know we get orders out quickly but that's about 18 hours between posting and delivery. Again, postie has to get a huge chunk of credit for that.
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toffeepops
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Post by toffeepops on Aug 16, 2013 10:51:08 GMT
Very very quick delivery but had to pay for my sister on my PayPal last time she Payed on her card but couldn't this time? Is it now PayPal only?
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joosejuice
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Post by joosejuice on Aug 16, 2013 11:01:28 GMT
Very very quick delivery but had to pay for my sister on my PayPal last time she Payed on her card but couldn't this time? Is it now PayPal only? It's always been PayPal only in the sense that all payments go through PayPal from whichever card or bank account is used to pay for purchases. We haven't changed anything so have no idea why your sister hit problems this time. Sorry we can't shed any light on the problem. Best Wishes Jim
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toffeepops
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Post by toffeepops on Aug 16, 2013 12:33:20 GMT
Oh ok it's just that once she ordered at my house and played on her card, but couldn't yesterday when she was at home.
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trev
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Post by trev on Aug 16, 2013 14:42:45 GMT
Great service Jim ordered yesterday mid morning arrived today at 10.00AM The posties must be on steroids or something this morning I know we get orders out quickly but that's about 18 hours between posting and delivery. Again, postie has to get a huge chunk of credit for that. I ordered on the thirteenth and still waiting.Anyone have any spare steroids for my postie?
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joosejuice
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Post by joosejuice on Aug 16, 2013 14:48:56 GMT
trevYou should have received it by now. If it doesn't arrive tomorrow get back to me and we'll resend it or give a refund, whichever you prefer. Best Wishes Jim
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padiho
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Post by padiho on Aug 17, 2013 7:27:12 GMT
Jim thanks for very quick delivery of three juices. A quick question do they need steeping?
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joosejuice
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Post by joosejuice on Aug 17, 2013 9:18:51 GMT
Jim thanks for very quick delivery of three juices. A quick question do they need steeping? Quick answer: yes Being serious now, steep them for at least a week. Every flavoured e-liquid, concentrate and Taster is freshly made for the customer when the order is placed. When you receive the order it means the e-liquids or whatever you've ordered is about 24 hours old. They can be vaped immediately, plenty of our customers do just that and are happy with them. We really recommend steeping, though. As usual, longer is better. Best Wishes Jim
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JayJ
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Post by JayJ on Aug 17, 2013 10:18:02 GMT
Just placed my first order. 3x10ml of Coconut, chocolate and a hazlenut. I look forward to trying them and wish you lots of luck with your venture into this obviously very competetive market.
Jay
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joosejuice
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Post by joosejuice on Aug 17, 2013 10:25:38 GMT
Just placed my first order. 3x10ml of Coconut, chocolate and a hazlenut. I look forward to trying them and wish you lots of luck with your venture into this obviously very competetive market. Jay Hi Jay, thanks for the order, very much appreciated. We will try and get those out to you today, time a bit tight now regarding the Saturday noon pick up. If we don't get them out in the next 30 minutes it will be Monday and you'll get them Tuesday. Best Wishes Jim
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Beatnik
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Post by Beatnik on Aug 17, 2013 10:47:37 GMT
My order arrived this morning. Thanks Jim.
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