ripple27
Super Member
Joined:May 2012
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Last Online Dec 29, 2015 21:59:16 GMT
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Post by ripple27 on Nov 24, 2013 14:24:16 GMT
First off let me say this is a request for help not an attack in any way shape or form, l think joosiejuice are brilliant in every way but with it being a weekend l doubt if they will be able to respond so am coming here to see if its just me having the problem. I am trying to place an order with them and have gone all the way through to checkout and the only option is Paypal but it will not work their end - it logged me into my paypal but didnt take the money, when you go to pay it does come up with a red line saying use alternative payment method but l cant find out how to - l have tried changing payment options but it only gives me paypal as an option. has anyone else come across this and if so did you find a way round it enabling you to make the payment and complete the order please??
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lairey
VENDOR Employee/Associate
Queen of Creams
Joined:November 2013
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Last Online Apr 16, 2018 21:12:38 GMT
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Post by lairey on Nov 24, 2013 14:56:08 GMT
Hi ripple27, I had a similar problem with myepack a week or so ago... it asked me to select an alternative payment option, but there was nowhere to do so... turns out it was a problem with their site. The following day it worked fine... hopefully JJ will be back up and running properly tomorrow
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ripple27
Super Member
Joined:May 2012
Posts: 569
Location:
Likes: 145
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Last Online Dec 29, 2015 21:59:16 GMT
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Post by ripple27 on Nov 24, 2013 15:56:04 GMT
Thanks Lairey that is good to know
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babs
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Last Online May 28, 2016 18:15:06 GMT
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Post by babs on Nov 24, 2013 17:36:42 GMT
JJ works weekends if you send an mail now they will probably reply this evening
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bernardscott
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Last Online Aug 5, 2015 20:01:24 GMT
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Post by bernardscott on Nov 26, 2013 6:44:42 GMT
i had a similar issue the other day but it was because my card wasn't working for some reason, so used alternative payment method
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