darkstar
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Post by darkstar on Feb 4, 2014 1:05:28 GMT
You are in York . . . .Not far from me..... I'd be interested in calling in and seeing your shop...... Where in York are you ? We're on James Street just behind Foss Islands Road: www.darkstarvapour.co.uk/contactWe don't have a physical store or even supply to any for the time being as I'm trying to build our business around ecommerce sales only. It keeps things nice and simple, and also allows us to sell directly to our end customers which is a huge advantage on many levels. You are more than welcome to come by to check out our lab and office though so long as you let me know beforehand
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lenny59
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Post by lenny59 on Feb 4, 2014 1:09:34 GMT
manufacturer/supplier could be regarded as commercially sensitive information, especially if they're selling their product at different prices to different customers. by the way rob, my email account doesn't like your second name 'scam...' gives this message, "Be careful! This sender has failed our fraud detection checks." Get your drift.......But its going in my effing lungs.....Think I got a right to know !!! Jeez
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lenny59
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Post by lenny59 on Feb 4, 2014 1:13:09 GMT
You are in York . . . .Not far from me..... I'd be interested in calling in and seeing your shop...... Where in York are you ? We're on James Street just behind Foss Islands Road: www.darkstarvapour.co.uk/contactWe don't have a physical store or even supply to any for the time being as I'm trying to build our business around ecommerce sales only. It keeps things nice and simple, and also allows us to sell directly to our end customers which is a huge advantage on many levels. You are more than welcome to come by to check out our lab and office though so long as you let me know beforehand Nice one.....I may just do that Will report back onto the thread if I visit......Contact before of course
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darkstar
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Post by darkstar on Feb 4, 2014 1:14:18 GMT
manufacturer/supplier could be regarded as commercially sensitive information, especially if they're selling their product at different prices to different customers. by the way rob, my email account doesn't like your second name 'scam...' gives this message, "Be careful! This sender has failed our fraud detection checks." Get your drift.......But its going in my effing lungs.....Think I got a right to know !!! Jeez It's going in my lungs as we speak Don't blame you for being cautious though. Can I ask where you usually buy your stuff from, either DIY or premixed? Just because like to see what sort of information a company you would buy from provides in terms of reassurance about their products so I can emulate it in some way. No worries if you don't want to though, I know it's a bit cheeky! Thanks, Rob
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mikeb
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Post by mikeb on Feb 4, 2014 1:20:09 GMT
"Get your drift.......But its going in my effing lungs.....Think I got a right to know !!!" Quite agree, just pointing out the possibilities, I spent 40 years using a product without a clue of what was in it, now I'm vaping I want to know exactly what's going into my lungs.
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lenny59
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Post by lenny59 on Feb 4, 2014 1:24:27 GMT
Get your drift.......But its going in my effing lungs.....Think I got a right to know !!! Jeez It's going in my lungs as we speak Don't blame you for being cautious though. Can I ask where you usually buy your stuff from, either DIY or premixed? Just because like to see what sort of information a company you would buy from provides in terms of reassurance about their products so I can emulate it in some way. No worries if you don't want to though, I know it's a bit cheeky! Thanks, Rob I buy my Nicotine from Decadent Vapours PG & VG from Liberty Flights and DV I have previously bought all three from vendors who are on this forum.....But have had issues....Very poor quality.....But I wont mention them. Since buying from DV & LF I have had no problems what so ever So I'm in the corner of the "You get what you pay for " mob Cheap ECig vendors will in the end ruin it for everyone of us......(But I am not saying you are in that) Good luck in your venture
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darkstar
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Post by darkstar on Feb 4, 2014 1:42:39 GMT
It's going in my lungs as we speak Don't blame you for being cautious though. Can I ask where you usually buy your stuff from, either DIY or premixed? Just because like to see what sort of information a company you would buy from provides in terms of reassurance about their products so I can emulate it in some way. No worries if you don't want to though, I know it's a bit cheeky! Thanks, Rob I buy my Nicotine from Decadent Vapours PG & VG from Liberty Flights and DV I have previously bought all three from vendors who are on this forum.....But have had issues....Very poor quality.....But I wont mention them. Since buying from DV & LF I have had no problems what so ever So I'm in the corner of the "You get what you pay for " mob Cheap ECig vendors will in the end ruin it for everyone of us......(But I am not saying you are in that) Good luck in your venture That's interesting, thanks for your reply and encouragement. I've just posted a poll partly to this effect in the general forum so if you'd like to throw your opinion in there that's be great. I agree that both DV and LF both sell top notch liquids. I tried a few of them while I was developing my own. We make all of our stuff with the highest quality ingredients possible to source in the UK (USP grade PG, EP grade VG etc), and we use highly accurate equipment and repeatable processes when mixing our liquids so you can be sure anything you might buy from us is consistent and top quality too. This thread has made me start thinking about how I can display more evidence of this so we can be regarded as on the same level as those guys. Early days yet anyway, but thanks for stimulating my thoughts Thanks, Rob
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lenny59
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Post by lenny59 on Feb 4, 2014 1:48:03 GMT
Well if I have done nothing else but make you think .....Then that's a positive
At least you look like you are going to try and provide a good service.....Not like some of the Vendors on this forum
Lovely Time Everyone
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darkstar
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Post by darkstar on Feb 4, 2014 1:57:56 GMT
Well if I have done nothing else but make you think .....Then that's a positive At least you look like you are going to try and provide a good service.....Not like some of the Vendors on this forum Lovely Time Everyone Thanks, I'm getting good feedback so far. No unhappy customers yet that I'm aware of so it's off so a good start The whole reason I started this business was because I didn't find it easy to get what I wanted from an online vendor, so I'm just trying to treat my customers as I'd like to be treated myself and provide the sort of product and experience that I would value. Hope to see you at some point in the future anyway, and I'll get back to you about the confidentiality thing. Rob - DarkStar
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lenny59
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Post by lenny59 on Feb 4, 2014 2:04:04 GMT
Well if I have done nothing else but make you think .....Then that's a positive At least you look like you are going to try and provide a good service.....Not like some of the Vendors on this forum Lovely Time Everyone Thanks, I'm getting good feedback so far. No unhappy customers yet that I'm aware of so it's off so a good start The whole reason I started this business was because I didn't find it easy to get what I wanted from an online vendor, so I'm just trying to treat my customers as I'd like to be treated myself and provide the sort of product and experience that I would value. Hope to see you at some point in the future anyway, and I'll get back to you about the confidentiality thing. Rob - DarkStar Yeah - Keep me updated fella
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mikeb
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Post by mikeb on Feb 4, 2014 2:12:45 GMT
darkstar DV have a good rep in this young industry, LF as far as I know use Capella liquids, the way to succeed, especially in this forum, is to provide good customer service, feedback and good products at a competitive price.(not necessarily in that order) As a new vendor you posted a bargain price for nic base and replied to questions which is great. the ordering process on your website is brilliant although if you increase the product range it might get a bit unwieldy but I found it so easy compared to other sites. feedback will come when people have received their orders and tried out your product. wait for mine.
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darkstar
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Post by darkstar on Feb 4, 2014 2:24:03 GMT
darkstar DV have a good rep in this young industry, LF as far as I know use Capella liquids, the way to succeed, especially in this forum, is to provide good customer service, feedback and good products at a competitive price.(not necessarily in that order) As a new vendor you posted a bargain price for nic base and replied to questions which is great. the ordering process on your website is brilliant although if you increase the product range it might get a bit unwieldy but I found it so easy compared to other sites. feedback will come when people have received their orders and tried out your product. wait for mine. Thank you, I appreciate the input. I'm glad you found the website easy to use. I put quite a lot of thought into it and building it that way wasn't an easy task given that 6 months ago I'd never had so much as a blog. Good point about the added complexity of a wider range of liquids though; it's something I have thought about and at the point where the range exceeds 30 flavours I will hopefully be able to have he site rebuilt with the help of a professional agency who will also be able to help me plan it out to cope with far more than that. In the meantime I hope you enjoy the liquids and I'm looking forward to reading your review
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Post by Chrissie on Feb 10, 2014 22:15:04 GMT
Just placed an order - I like your website darkstar, really easy to navigate
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richo71
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Post by richo71 on Feb 11, 2014 1:21:37 GMT
Nice website darkstar, i would love to try your liquids but they are too pg heavy for me, any plans for differing ratios, great price on the liquids too. Just one question are you working under an umbrella company? who is Blue Label Vapour Ltd?
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Dunny
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Post by Dunny on Feb 11, 2014 19:40:55 GMT
Cracking website darkstar can I ask if you plan on sell 30ml bottles anytime in the future?
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