smifee
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Post by smifee on Mar 26, 2014 18:27:44 GMT
An update on NatureVape's excellent customer service. The Midi Pro tank had a faulty base. The 510 threaded boss was too small. Replacement sent out and received next day. Can't give a personal report on the tank as it was bought for Angie and she won't let it out of her hand. She has just said 'You can get some more of these'. I can hear her but can't see her for vapour.
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Grandad
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Post by Grandad on Mar 27, 2014 21:42:57 GMT
My personnel experience with Naturevape, Ordered 2 N vape mini pro tanks and 1 N vape midi pro tank (slightly larger) have been using all 3 for about 3 weeks now and excellent vapour and taste from all 3. I emailed them about something and a very quick reply and helpfull. You can re wick the coils yourself which is easy just a little fiddly. Again just my experience Grandad
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smifee
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Post by smifee on Mar 28, 2014 8:32:33 GMT
Update on NatureVape Pro Coil:- Don't put them in Aerotank or Protank 3After 5 days both tanks have leaked. Just finished operation cleanup after one full tank emptied overnight. Will order some of their dual coil type heads now.
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DiscoDes
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Post by DiscoDes on Mar 28, 2014 8:36:22 GMT
Update on NatureVape Pro Coil:- Don't put them in Aerotank or Protank 3After 5 days both tanks have leaked. Just finished operation cleanup after one full tank emptied overnight. Will order some of their dual coil type heads now. smifee How has the Pro Coil caused them to leak
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smifee
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Post by smifee on Mar 28, 2014 8:43:04 GMT
Hi DiscoDesI'm a technical numpty so I don't know but suspect it may be the lack of a cap where the 'chimney' joins the head.
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DiscoDes
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Post by DiscoDes on Mar 28, 2014 8:48:34 GMT
smifee looking on their website it shows the coil with the silicone cap that seals to the central tube in the Protank, did you leave this out or was it not on the coil when you got it? I thought Protank 1 & 2 Coil heads were OK in a PT 3? But you can't use PT3 heads in a PT 1 or 2 i believe?
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lardarse
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Post by lardarse on Mar 28, 2014 9:07:35 GMT
Although they show a silicone cap on the site pic, they come without one and I've had no problems with it. I have one of the DCD coils too in an Aerotank and it works great, no leaks/gurgles etc.
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DiscoDes
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Post by DiscoDes on Mar 28, 2014 9:11:11 GMT
lardarse is there any reason you can't use a silicone cap off of another Protank head?
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smifee
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Post by smifee on Mar 28, 2014 9:17:10 GMT
DiscoDes Yes that's the cap but they come without the cap. I presume the pictures are of Kanger heads before they recoil them. I put the single heads in despite having read somewhere that they come without a cap and would probably leak. It was quite detailed which went right over my head. The conclusion was that the NatureVape dual coil head without a cap would not leak in an Aerotank or Protank 3 but that the single head would. Thought I'd take a chance because Angie is using the N-Vape Midi Pro and I wouldn't have to have different heads for each of us. Kept a close eye on them for a couple of days and thought they were OK.
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DiscoDes
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Post by DiscoDes on Mar 28, 2014 9:30:18 GMT
smifee I'd stick a cap on it, I now have about 8 Protanks and not one leaks!
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lardarse
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Post by lardarse on Mar 28, 2014 10:49:39 GMT
As smifee says Des I'd read elsewhere too about the cap/no cap, UKV if I remember rightly. One thing causing confusion is the coil for the Aerotank, it's not dual coil, just a single coil that's slightly different so it'll fit an Aero
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smifee
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Post by smifee on Mar 28, 2014 11:04:06 GMT
smifee I'd stick a cap on it, I now have about 8 Protanks and not one leaks! I'll give it a go.
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DiscoDes
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Post by DiscoDes on Mar 28, 2014 11:53:14 GMT
On another matter with these I emailed naturevape this morning and asked if they use no resistance wire in their coil heads as I was concerened if they did not, the rubber grommet may burn. Jake of naturevape replied promptly and confirmed they DID use NR wire on the legs, so no burning! I will be purchasing a couple of these soon and will report my findings when they arrive.. Well done Naturevape on the information and prompt reply!
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Deleted
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Post by Deleted on Mar 22, 2016 19:47:51 GMT
I just got an evic VT tron mini off them because their prices are not much more expensive than FT for these wee beauties Great customer service and next day delivery for orders over £30 (free) I am one happy lady!!!
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Post by Deleted on May 13, 2016 15:50:11 GMT
Would be nice if they responded to email enquiry. Sent wrong items. Update: resolved. Sometimes I forget these vendors have personal lives and also deal with other queries. Thanks Mark., if you see this
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