Blackjack concentrate separating?

[dagl]

yeh funny how a bit of negative feedback will make them respond quicker reddragon
Be interesting to see if anyone else comments on their fb page

[minime]

I don't do Facebook but if I did I would be letting them know what I think of the length of time this issue is taking to sort out is ridicules.

[reddragon]

Had problems with Facebook today but posted this evening and got the stock response so it would seem minime dagl

[minime]

I think it's obvious they are hoping we go away, but I for one am digging my heals in on this one.

[Perpetua]

I keep checking this thread regularly  . . . . just to see if any of you have had a response.

Not good is it.

[vapernick]

New to this forum, but not new to Vamp Vapes or Blackjack, have to say I've never had a problem with mixing it. I've had dealings with the customer service there & when she was at the shop in Ossy, I'm sure they'll sort you out, top lass in there, she's steered me in the right direction of products & sorted out a faulty mod for me without any quibble, sure she'll see you right, happen she's waiting on a higher decision maker

[dagl]

Thanks for the reply vapernick that's reassuring.
to the forum btw, why dont you introduce yourself in a new members thread

[prr]

This matter should have been sorted out immediately, the delay is unacceptable and will only serve to damage the reputation of the vendor. As there are a number of you with problems it would tend to suggest there is a fault. A good vendor should deal with this instantly they are aware of the problem. Hope you guys get sorted, but after the delay they will have to go the whole mile and then some to redress the balance

[minime]

I really do hope they sort something because this black jack is IMO the best tasting aniseed juice around and is- was the only juice I really enjoy vaping. I find it strange that VV are not on vaping forums,when I went in there shop I asked if they was on aaec or ukv and was just told no strange I thought.

[minime]

Wel guys still nothing from vv what should we do next any good ideas.

[BrenD]

Apr 8, 2015 23:49:47 GMT prr said:

This matter should have been sorted out immediately, the delay is unacceptable and will only serve to damage the reputation of the vendor. As there are a number of you with problems it would tend to suggest there is a fault. A good vendor should deal with this instantly they are aware of the problem. Hope you guys get sorted, but after the delay they will have to go the whole mile and then some to redress the balance

It has already put me off buying a couple of their concentrates that I'd quite like to try.

The chances are I won't run into any issues, but a company willing to treat their customers this badly doesn't deserve my money when there are plenty of great vendors out there.

Sent from my HTC One_M8 using proboards

[scouserayz]

Wholeheartedly agree with BrenD. Until V V resolve this with dagl and minime i'll be buying elsewhere.

[Deleted]

Lost me as a customer due to shoddy and may I say, rude customer service

[prr]

minime how about copying and pasting this thread in an email to vampire vape. There are several thousand potential customers here, many of whom will not tolerate their customer service or indeed order from them!

[dagl]

Apr 9, 2015 21:06:10 GMT prr said:

minime how about copying and pasting this thread in an email to vampire vape. There are several thousand potential customers here, many of whom will not tolerate their customer service or indeed order from them!

Prr, Ive already mentioned it to Nikki, I'd be surprised if it's not being watched!