drunkenbum
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Post by drunkenbum on Oct 16, 2015 8:35:37 GMT
It's a shame Paypal will no longer be an option. Like has been said further up the thread, I don't want to be getting my debit card out and putting all the info in every time I want to make an order. So for these reasons........ I'm out. Wish you well though DripDrop Vapour
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Post by DripDrop Vapour on Oct 16, 2015 9:01:21 GMT
Yes, unfortunately we have no option and will not be putting PayPal back on. It is too expensive. Thankfully it hasn't stopped sales though so our customers are trusting WorldPay. We are busier than ever before! WorldPay is what is used in most shops you go in. It is a much safer option than PayPal. But thank you for your custom in the past.
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catx
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Post by catx on Oct 16, 2015 14:57:02 GMT
Oh no! You've got me in a panic. Have you removed passion fruit? (The plain one, not the passion fruit & mango) It's one of my ADV!!! This is a sad day..
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xantivenxm
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Post by xantivenxm on Oct 16, 2015 15:42:07 GMT
That's Disappointing as well.. no more customisation thankfully I vape 50/50 most of the time. I think you had a good usp by offering customisation but I suppose if you haven't got the manpower you can't do it! Still can't find better pricing than drip drop offer though.
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Post by DripDrop Vapour on Oct 16, 2015 16:22:14 GMT
Oh no! You've got me in a panic. Have you removed passion fruit? (The plain one, not the passion fruit & mango) It's one of my ADV!!! This is a sad day.. Hi Cat, I'm sorry but yes it has gone It just wasn't a popular seller and we need to make room for all the new flavours. Sorry
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kittyvape
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Post by kittyvape on Oct 21, 2015 23:28:43 GMT
We have a 2nd change too being we've been taking some flavours off. Apologies if 1 of your favourites have gone. (some are controversial if you notice!) We have done this to get our new flavours on which aren't on yet but getting closer They will be pre steeped so we will be changing to set ratios and nicotine strengths. Ratios will be 50/50 and 80/20. Customisation will eventually be removed. We need to make changes to the way we operate otherwise the job will end up killing us with exhaustion! Hope you can all understand. I must come out and say I entirely understand. Having run myself into the ground for others, who always want more, the more you give, you absolutely must draw a line in the sand and do as is right for you. Your products are absolutely excellent, brilliant value for money. Your customer service and friendliness are lovely. Quick and reliable delivery is awesome too. If working so hard has made you ill (I am going through a big version of that myself), then you are doing too much and must make the changes that no doubt are very clear to make. It does not take much more time to fish out a bank card and use that. Maybe people are over busy nowadays, and need to slow down for a few minutes,and take another look at the changes being brought in. Accepting that a few minutes using a bank card is worth it for such great service and products, as well as knowing yourselves are not run into the ground with ill health and exhaustion, is definitely worth doing. xx
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kittyvape
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Post by kittyvape on Oct 21, 2015 23:32:25 GMT
things should quiten down a lot now you dont use paypal.. have a holiday phatfil I just wish I could show the figures from today. Quiet it never will be. And with the new flavours about to be released, all pre-steeped and all the worlds top selling juices at a fraction of their prices, I don't think we will EVER be quiet. exactly! and being so popular is proof that what you are doing is right. Who knows, Paypal has had quite a checkered history. Maybe everyone will be switching to Worldpay eventually. I've also seen elsewhere that you said some customers had been doing charge backs, opening cases after 2 days of orders not arriving, thus that was a reason for removing PP too. Also, being able to keep prices low, through removing PP with it's high fees makes total sense to me!
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BrenD
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Post by BrenD on Oct 22, 2015 1:08:56 GMT
Yay, Salted Caramel lives to see another day! I hope I've made you guys a penny or two with that idea Sent from my GT-S5830 using proboards
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xantivenxm
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Post by xantivenxm on Oct 22, 2015 1:11:57 GMT
Yay, Salted Caramel lives to see another day! I hope I've made you guys a penny or two with that idea Sent from my GT-S5830 using proboards Love that flavor but it's a coil killer. Has mullered every coill I've thrown at it.
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Post by DripDrop Vapour on Oct 22, 2015 8:04:34 GMT
Aww thank you kittyvape. We have found that you can still use PayPal with WorldPay by ordering a PayPal Access card. It works as a bank card but uses your funds from PayPal. It's a simple enough thing to sort out. People aren't seeing the bigger picture and it is upsetting that we are putting so much time and effort into this for hardly any back. We are worn out, so needed to make things a little easier although we are busier than ever. The custom ratios has only been taken off the new range. They are all set mg and ratios as we wanted to get them all pre steeped and bottled up ready for the launch. The rest will stay the same (for now).
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MrDJ
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Post by MrDJ on Oct 22, 2015 8:22:34 GMT
good luck with the Launch Sam & Craig
youve sturred up quite a frenzy keeping everyone on the edge of their seats waiting for the new flavors to be announced.
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kittyvape
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Post by kittyvape on Oct 22, 2015 10:29:40 GMT
Aww thank you kittyvape. We have found that you can still use PayPal with WorldPay by ordering a PayPal Access card. It works as a bank card but uses your funds from PayPal. It's a simple enough thing to sort out. People aren't seeing the bigger picture and it is upsetting that we are putting so much time and effort into this for hardly any back. We are worn out, so needed to make things a little easier although we are busier than ever. The custom ratios has only been taken off the new range. They are all set mg and ratios as we wanted to get them all pre steeped and bottled up ready for the launch. The rest will stay the same (for now). You're very welcome, and the P.A. card sounds a great solution. I agree with what you are saying too, as, when people understand more about what is involved in running your new and successful business, the changes needed, and how that affects you personally, they can see that any changes are being made for many good reasons. There has to be fairness and balance, for sure, as nobody likes being overworked and under-appreciated; that just isn't right. When someone works so hard that their health is affected, and severe exhaustion, that clearly shows a dedication to customers. Great that so many orders are coming in, but you won't have the complications and concerns that were there previously. That's a really good deal for customers, that the previous flavours stay customisable, and that new flavours are ready to vape straight away ... really great! Makes perfect sense. Exciting to see which flavours are most popular, and to bring in new flavours too. Glad things are going so well.
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Post by DripDrop Vapour on Oct 22, 2015 10:49:33 GMT
There certainly seems to be a lot of interest in the new juices. I hate keeping secrets so it's been tough. Hopefully it won't be a let down hey MrDJ haha! And massive thanks for the backing kittyvape. It sure is tough and isn't only affecting our health, but our relationship too. We are hoping within 2 weeks for most to be on the site. The VAT is being added on the 1st too
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kittyvape
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Post by kittyvape on Oct 22, 2015 21:18:02 GMT
There certainly seems to be a lot of interest in the new juices. I hate keeping secrets so it's been tough. Hopefully it won't be a let down hey MrDJ haha! And massive thanks for the backing kittyvape. It sure is tough and isn't only affecting our health, but our relationship too. We are hoping within 2 weeks for most to be on the site. The VAT is being added on the 1st too I know what you mean about keeping secrets, lol. Well done! And you're very welcome. Definitely right to prioritise your health and relationship. Couldn't agree more.
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xantivenxm
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Post by xantivenxm on Nov 1, 2015 17:11:03 GMT
There certainly seems to be a lot of interest in the new juices. I hate keeping secrets so it's been tough. Hopefully it won't be a let down hey MrDJ haha! And massive thanks for the backing kittyvape. It sure is tough and isn't only affecting our health, but our relationship too. We are hoping within 2 weeks for most to be on the site. The VAT is being added on the 1st too I'm confused about the VAT addition DripDrop Vapour... Were we not paying VAT when the total cost was £5?
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