gm111
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Post by gm111 on Jul 12, 2015 19:48:31 GMT
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kingzofvapour
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Post by kingzofvapour on Jul 12, 2015 21:11:16 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.<
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Get Off My Cloud
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Post by Get Off My Cloud on Jul 12, 2015 21:25:47 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.< Will the dual deck be sent on to those that ordered the kit? The kit was listed as containing all the decks when i ordered, i ordered because it was listed as a full kit.
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kingzofvapour
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Post by kingzofvapour on Jul 12, 2015 21:30:55 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.< Will the dual deck be sent on to those that ordered the kit? The kit was listed as containing all the decks when i ordered, i ordered because it was listed as a full kit. I'm afraid not, it was a mistake in the product description not in the kit contents. Having said that, it was a mistake so if you want a refund on your order then feel free to drop me a message with your order number and I will authorise the refund and cancel your pre order for you immediately.
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gm111
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Post by gm111 on Jul 12, 2015 22:38:20 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.< Okay, so what are we getting that doesn't come in the box?
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kingzofvapour
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Post by kingzofvapour on Jul 13, 2015 0:18:11 GMT
TFV4 Kit contains:
1*TFV4 tank (with T3 coil) 1*TFV4 Q4 coil 1*TFV4 T&F-R1 coil 1*TFV4 glass tube 1*Black silicone rubber w/SMOK logo 1*White silicone rubber 1*Sealing pad( type c) 2*TFV4 drip tip sealing ring 1*Airflow slot sealing ring 1*Packet with RBA accessory 1*User Manual 1*indicator card for filling e-liquid
^ ^ ^ This is what you get in the kit. ^ ^ ^
The Tank by itself (which is what most other places are selling) comes with the T3 coil installed, an airflow slot sealing ring, a sealing pad, a user manual and an indicator card for filling e liquid. So there is a lot more that you get in the kit than you get by buying the tank by itself.
Just to point out, this isn't a kit that I'm making out of individual spare coils and parts this is sold to us as a kit from SMOK themselves.
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richo71
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Post by richo71 on Jul 13, 2015 6:52:45 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.< Take a look at Mr Bolds product web page again please kingzofvapour www.boldvape.co.uk/tank-systems/102-smok-tfv4.html you may have to retract your above statement, cheers Carl
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gm111
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Post by gm111 on Jul 13, 2015 7:12:02 GMT
I don't know why you think everyone else gets different? But every shop I've seen is selling all those bits with it @kings ofvape , even BoldVape has the 2 coils and rba which would make it the exact same kit?
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kingzofvapour
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Post by kingzofvapour on Jul 13, 2015 7:39:37 GMT
Mr Bold is selling the tank by itself, we are selling the kit that comes with all the extras so in this case it wouldn't be a price match as they are 2 seperate products. We also will be getting the dual deck in but it's going to be later than the tank as I was under the impression it came with the kit and as such didn't order any >.< Take a look at Mr Bolds product web page again please kingzofvapour www.boldvape.co.uk/tank-systems/102-smok-tfv4.html you may have to retract your above statement, cheers Carl At the time of posting his website had a completely different product description and no mention at all of it being a kit or a box contents list. It's funny how I mention that ours is a kit and overnight his product description changes to contain the exact list including the typo on the TF-R1 coil that I posted on here...
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kingzofvapour
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Post by kingzofvapour on Jul 13, 2015 7:45:20 GMT
I don't know why you think everyone else gets different? But every shop I've seen is selling all those bits with it @kings ofvape , even BoldVape has the 2 coils and rba which would make it the exact same kit? There's only us. And now apparantly boldvape who are stocking the kit every other UK site I've seen with them is selling the tank only.
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gm111
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Post by gm111 on Jul 13, 2015 8:10:13 GMT
Well what you've stated smok states comes in the box, as far as I am concerned there are no alternatives, unless yours actually does come with the r2 (dual deck) rba.. Although ecig one says they are having the both rba's like you did , rather than debating this can you speak to smok and find out what comes in the box(standard) and what comes in your "special" box. I can't see them not adding a few extra o rings in all the boxes so I don't know what makes yours different than anybody else's :s www.ecigone.co.uk/clearomizer-tanks/sub-ohm/smok-tfv4-tank.html
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kingzofvapour
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Post by kingzofvapour on Jul 13, 2015 8:20:28 GMT
Well what you've stated smok states comes in the box, as far as I am concerned there are no alternatives, unless yours actually does come with the r2 (dual deck) rba.. Although ecig one says they are having the both rba's like you did , rather than debating this can you speak to smok and find out what comes in the box(standard) and what comes in your "special" box. I can't see them not adding a few extra o rings in all the boxes so I don't know what makes yours different than anybody else's :s www.ecigone.co.uk/clearomizer-tanks/sub-ohm/smok-tfv4-tank.htmlOn Smok's catalog there are 2 seperate products the tank, and the tank kit, which I gave contents lists for in my previous post. I will screenshot the contents direct from the catalog when I get into the office. Some websites (ours included) are lifting the product information direct from Smok's html as that is the only place with information on the tank and it's specs until they are sent out. I am more than happy to show you this when I can get to the office, we are not here to mislead or rip people off. You can see from our pricing structure and the fact that social media responses are answered at all times of the day that we are working our asses off to bring good customer service and great prices to you guys. Sometimes mistakes happen in product descriptions, sometimes other companies change their product description overnight. These things happen and will possibly happen again at some point in the future, we are all human and we all make mistakes, it's how we deal with them that matters at the end of the day. As I said before, I am willing to offer an immediate refund to anyone that isn't happy due to the mistake made on the description of the TFV4 kit but I find it a bit unfair for an established business to try make us look like liars by changing product descriptions overnight and then using OUR list including a typo to do so.
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kingzofvapour
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Post by kingzofvapour on Jul 13, 2015 9:33:36 GMT
As promised
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flavourtank
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Post by flavourtank on Jul 13, 2015 10:21:48 GMT
As promised thanks for pic. This is a Smok cock up. You can't blame vendor for believing the description when it is advertised in Smok catalogue. (Which should be proof read) At least this issue has been mentioned now rather then receiving item and having to send it back etc. As kingzofvapour has stated "IF YOU WANT A REFUND THEN HE IS HAPPY TO DO SO" MISTAKES HAPPEN
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gm111
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Post by gm111 on Jul 13, 2015 10:32:01 GMT
Thankyou kingzofvapour , maybe the kit does come with the dual rba aswell and smok missed it out as in the description it says four types of coil head, we shall soon find out
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