TallPaul70
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Post by TallPaul70 on Oct 15, 2015 17:31:52 GMT
Sorry everyone, didn't intend to open a can of postage worms... Or a can of snail mail Wish I'd thought of that now
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Greigster
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Post by Greigster on Oct 16, 2015 16:37:09 GMT
Just to give an update,
I have had several emails between myself and Kingz of Vapour and they have assured me that my order of 1 silver TFV4 Mini and 1 black TFV4 Mini will be sent out separately as they receive each batch into stock, the silver on 21st October and the black, 1st week of November. I can only give them the benefit of the doubt until such time that things don`t go according to plan.
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Greigster
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Post by Greigster on Oct 18, 2015 9:23:19 GMT
Well, here is a small fall over the first hurdle. Having had a disagreement with Kingzofvapour, regarding the free postage, I unhappily made a further payment by Paypal for £3.99 to them the day following my order. It took a couple of emails just to get them to acknowledge receipt of the postage. They eventually confirmed receipt of the postage and a further few emails between us to confirm that they would send the silver TFV4 Mini when in stock on 21st October, followed by a second delivery of the black TFV4 mini when they also come into stock 1st week of November (they struggle to supply a straight answer to a simple question!) ....................... So just a tad p!ssed off surprised to receive an email yesterday(2 days after they confirmed receipt) asking for the postage, claiming that the free postage was for a Fecking £10 raffle ticket........that they don`t even post out to you
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flavourtank
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Vape cloud Brighton :)
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Post by flavourtank on Oct 18, 2015 10:24:27 GMT
Well, here is a small fall over the first hurdle. Having had a disagreement with Kingzofvapour, regarding the free postage, I unhappily made a further payment by Paypal for £3.99 to them the day following my order. It took a couple of emails just to get them to acknowledge receipt of the postage. They eventually confirmed receipt of the postage and a further few emails between us to confirm that they would send the silver TFV4 Mini when in stock on 21st October, followed by a second delivery of the black TFV4 mini when they also come into stock 1st week of November (they struggle to supply a straight answer to a simple question!) ....................... So just a tad p!ssed off surprised to receive an email yesterday(2 days after they confirmed receipt) asking for the postage, claiming that the free postage was for a Fecking £10 raffle ticket........that they don`t even post out to you ignore that email lol have you got a PayPal receipt of the 3.99 you paid?
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Greigster
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Post by Greigster on Oct 18, 2015 10:34:18 GMT
Well, here is a small fall over the first hurdle. Having had a disagreement with Kingzofvapour, regarding the free postage, I unhappily made a further payment by Paypal for £3.99 to them the day following my order. It took a couple of emails just to get them to acknowledge receipt of the postage. They eventually confirmed receipt of the postage and a further few emails between us to confirm that they would send the silver TFV4 Mini when in stock on 21st October, followed by a second delivery of the black TFV4 mini when they also come into stock 1st week of November (they struggle to supply a straight answer to a simple question!) ....................... So just a tad p!ssed off surprised to receive an email yesterday(2 days after they confirmed receipt) asking for the postage, claiming that the free postage was for a Fecking £10 raffle ticket........that they don`t even post out to you ignore that email lol have you got a PayPal receipt of the 3.99 you paid? Yes I have both, I also have their acknowledgement of receipt for postage but their systems and customer service seem to be in disarray which doesn't bode well and doesn't fill me with confidence.
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flavourtank
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Post by flavourtank on Oct 18, 2015 10:39:58 GMT
ignore that email lol have you got a PayPal receipt of the 3.99 you paid? Yes I have both, I also have their acknowledgement of receipt for postage but their systems and customer service seem to be in disarray which doesn't bode well and doesn't fill me with confidence. very disappointing service tbh, think I'll pass on using again
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Greigster
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Post by Greigster on Oct 19, 2015 15:13:12 GMT
I have just spoken via the phone to "Adam" at KOV and he has told me to ignore the second request for postage as it was an automatic system email He has said that the delivery into stock is showing for today..... He has said that they should be sent out tomorrow by DPD next day delivery. I have changed my order from 1 silver and 1 black to 2 silver in the hope that they will send them together without me having to wait, we will see.
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flavourtank
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Post by flavourtank on Oct 19, 2015 15:17:43 GMT
I have just spoken via the phone to "Adam" at KOV and he has told me to ignore the second request for postage as it was an automatic system email He has said that the delivery into stock is showing for today..... He has said that they should be sent out tomorrow by DPD next day delivery. I have changed my order from 1 silver and 1 black to 2 silver in the hope that they will send them together without me having to wait, we will see. sounds like you spoke to a helpful person. Hopefully it arrives soon for you
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wight
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Post by wight on Oct 21, 2015 9:08:28 GMT
Placed my order one yesterday just before lunch, 1/2 hour later kov phones me as I had put my postcode in wrong. 9am this morning it's in my hand
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Get Off My Cloud
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Post by Get Off My Cloud on Oct 21, 2015 9:16:39 GMT
Got mine today chuffing away on the dual clapton head very nice. Double bonus got a phonecall from KoV yesterday informing me i had won 2nd prize in a raffle and had £88.50 to spend on the site.
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flavourtank
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Post by flavourtank on Oct 21, 2015 9:20:52 GMT
Got mine today chuffing away on the dual clapton head very nice. Double bonus got a phonecall from KoV yesterday informing me i had won 2nd prize in a raffle and had £88.50 to spend on the site. what a result mate
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Get Off My Cloud
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Post by Get Off My Cloud on Oct 21, 2015 9:26:24 GMT
Got mine today chuffing away on the dual clapton head very nice. Double bonus got a phonecall from KoV yesterday informing me i had won 2nd prize in a raffle and had £88.50 to spend on the site. what a result mate Got me a Sigelei 150w TC in blue and a Subtank Mini V2 and some wire, not bad for a tenner.
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flavourtank
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Post by flavourtank on Oct 21, 2015 9:28:32 GMT
Got me a Sigelei 150w TC in blue and a Subtank Mini V2 and some wire, not bad for a tenner. bloody result for a tenner, u lucky sausage
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Greigster
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Post by Greigster on Oct 21, 2015 10:35:00 GMT
Mine are out for delivery in the next hour by DPD. Well done Get Off My Cloud, nice surprise.
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Greigster
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Post by Greigster on Oct 21, 2015 10:38:12 GMT
Got mine today chuffing away on the dual clapton head very nice. Double bonus got a phonecall from KoV yesterday informing me i had won 2nd prize in a raffle and had £88.50 to spend on the site. Do they stop you £3.99 for postage on your raffle prize?
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