Probably a bit petty, but.....

[ghostrider1971]

Afternoon each,

Has anyone else noticed when you order from Chef's that 3 x 10ml bottles of concentrate are posted for a quid, but one bottle of 30ml concentrate gets whacked with the GBP 3.30 post charge

Bit annoying as I only wanted the Mexican ice cream in a 30ml, but then added a few others to "justify" paying the higher postage - not exactly logical I agree

[TJ]

Thats cos 10ml fits as large letter but 30ml has to go as a parcel :-)

[Q]

^^^ Obvious really
They are the company who are least likely to rip you off for anything.

[sydsut]

Never mind the TPD will put a stop to it, 10ml bottles only from May

[ghostrider1971]

sydsut - OMG! I didn't realise the 10ml limit applied to concentrates as well...

I'm a "lazy" mixer and usually make 100ml of something rather than fiddling with little bottles - I guess I'm going to start needing lots of small bottles of stuff

[ghostrider1971]

TJ - Thank you - Far too logical for me

[sydsut]

Jan 16, 2017 16:24:03 GMT ghostrider1971 said:

sydsut - OMG! I didn't realise the 10ml limit applied to concentrates as well...

I'm a "lazy" mixer and usually make 100ml of something rather than fiddling with little bottles - I guess I'm going to start needing lots of small bottles of stuff

No just e-liquid, concentrates will be ok for now and, I think I'm right, Zero nicotine e-liquids.

[markus]

Jan 16, 2017 15:57:46 GMT Q said:

^^^ Obvious really
They are the company who are least likely to rip you off for anything.

I'd have to dissagree with that, I never buy anything from them now.
bunch of (insert your choice of profanity here) rip off merchants

[markus]

Jan 16, 2017 16:24:03 GMT ghostrider1971 said:

sydsut - OMG! I didn't realise the 10ml limit applied to concentrates as well...

Really ?....but they dont contain any nicotine ??

[TJ]

And sydsut said exactly that in his next post markus.............

[TJ]

And I certainly wouldn't class Chefs as rip off merchants, just because someone has one bad experience, as you clearly have, doesn't mean that a company should be called a rip off merchant when so the majority receive outstanding service from them.

[markus]

Jan 17, 2017 22:26:00 GMT TJ said:

And I certainly wouldn't class Chefs as rip off merchants, just because someone has one bad experience, as you clearly have, doesn't mean that a company should be called a rip off merchant when so the majority receive outstanding service from them.

sydsut said exactly that in his next post markus.............
Yeah I missed that.

As for Chefs, im sure im not the only one to have had problems with chefs, Im allowed my opinion of them just as anyone else is entitled to theirs, good or bad.

If I want to call them rip off merchants for selling me concentrates that we're seperating (but they lied and said it was just stock that wasnt selling very well) then I'm allowed to thanks

[Perpetua]

Jan 17, 2017 22:47:45 GMT markus said:

As for Chefs, im sure im not the only one to have had problems with chefs, Im allowed my opinion of them just as anyone else is entitled to theirs, good or bad.

If I want to call them rip off merchants for selling me concentrates that we're seperating (but they lied and said it was just stock that wasnt selling very well) then I'm allowed to thanks

Indeed you are markus , as are we all if the comment is justified . . . . out of interest can you recall what flavours they were as some do separate naturally, according to the ingredients they contain. This doesn't necessarily follow that there is anything ' wrong or faulty ' with them.

As you can imagine - I've placed many, many orders with Chefs and haven't had a single issue with one of them although Lewis/Karl themselves would be the first to admit I believe that they don't always get it right . . . . . who is above error in this world?

However, as a company they are up there with the best when there are any ( rare ) issues from customers going by my observations elsewhere and I would strongly suggest that you or anyone else who has a problem contact the gents themselves or their Customer Service Manager Rhiannon Bailey via the website, telephoning or their own Facebook page.

I would stake my concentrate collection that in the case of a genuine complaint the matter being speedily resolved completely to the customer's satisfaction if the right people are contacted.

[buggritt]

Five minute jury trials if Markus was on them. Save a fortune.

[Q]

I can only agree wholeheartedly with Perpetua , I have yet to find a company who are so willing to put their hand up when wrong, and go out of their way to put it right.

I'm guessing that markus problem was with the range including gin (cant remember the name) and they did try to sort it out, I think you are very much in the minority markus not just in here but in the whole vaping community