Foclecig
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Post by Foclecig on May 7, 2014 5:05:58 GMT
FoclecigDoris is there a problem with your coupon code - when I try to add it on the order page I get "Without this coupon" Thanks Hi Nem, I've checked it, this coupon code is valid. Please try it again. |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
Location:
Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on May 6, 2014 5:04:17 GMT
Hello @tubthumper
Thanks for your support.
Please tell us your PayPal email address by PM or email then we can check your order and provide you detailed information.
Or register an account on Focalecig by the same email address you paid for your order so that your orders will be shown under your account.
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 30, 2014 6:16:17 GMT
Celebration of Labor DayTime: May 1st to May 3rd, Hong Kong Time The harder you work, the more you get Various ecigs, mechanical mods, atomizers available in competitive price. Please note: Doris and the customer service will not available during holiday. The warehouse staff will start packing orders from May 3rd. Happy Labor Day! ps. i might read this forum during holiday, but i might not reply in time. 
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
Location:
Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 30, 2014 4:52:33 GMT
Thanks for your support on Focalecig and thank you teethcv for tagging me. We offer free tracking number when order value LARGER than 15$.(Group Buy order is an exception) If order value less than 15$, we will ship it by different post to provide RARE tracking number (Only numbers). This post doesn't provide detailed tracking information. We will ship group buy orders by a certain post which provide Rare tracking number if you didn't pay for tracking number. This post is faster than Singapore Post air mail. Way to check your "rare tracking number": 211.155.17.204/postsearch/Default.aspxPut your tracking number on first blank, enter verification code on the second blank. After that, click first button to check your package. If it didn't pop up a new window, writing "???” it means the package has past through Chinese customs. If it pop up a new window, that means the package is required few more days to update information. This kind of "ALL numbers" tracking number will only show if the package pass through Chinese customs, no more tracking information later. We suggest you to purchase tracking number if order less than 15$ /group buy order and want to track your package with detailed tracking information. For confirmation letter, please try to refresh your page. It should be correct items then. Feel free to PM me if you have any other question related to our store. |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
Location:
Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 29, 2014 1:57:42 GMT
Head Up
First batch Squape Atomizer for 200pcs will arrive today.
After QC, we will ship it out.
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Foclecig
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Post by Foclecig on Apr 29, 2014 1:51:51 GMT
Important Note:
First, we apologize for the inconvenience caused.
There was a bug on our system few days ago which last at least 24 hours. PayPal didn't send us Some order statistic paid by credit card to our system. We have fixed the problem and RECREATED missing orders.
If your order doesn't show on your account (Registered by same email address you paid for your orders) on Focalecig, please check it again. It must be under your account now. We also sent emails to your PayPal email address. (please also check spam box).
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
Location:
Likes: 374
Recent Posts
Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 29, 2014 1:46:16 GMT
We offer free tracking number when order value LARGER than 15$.(Group Buy order is an exception) If order value less than 15$, we will ship it by different post to provide RARE tracking number (Only numbers). This post doesn't provide detailed tracking information. We will ship group buy orders by a certain post which provide Rare tracking number if you didn't pay for tracking number. This post is faster than Singapore Post air mail.Way to check your "rare tracking number": 211.155.17.204/postsearch/Default.aspxPut your tracking number on first blank, enter verification code on the second blank. After that, click first button to check your package. If it didn't pop up a new window, writing "???” it means the package has past through Chinese customs. If it pop up a new window, that means the package is required few more days to update information. This kind of "ALL numbers" tracking number will only show if the package pass through Chinese customs, no more tracking information later. We suggest you to purchase tracking number if order less than 15$ /group buy order and want to track your package with detailed tracking information.
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 28, 2014 14:30:56 GMT
Sorry, i am reading posts by phone, will reply you guys tomorrow. Sorry for the late, please dont worry about your orders?  ???? |
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Foclecig
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Post by Foclecig on Apr 26, 2014 13:55:17 GMT
Hi, vapers. Just contacted the supplier to send us first batch of 200 pcs first. If the batch arrives, we will arrange shipping before the setting date. I'll update you if there is any news  Enjoy weekend! Doris |
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Foclecig
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Post by Foclecig on Apr 25, 2014 12:43:38 GMT
New Group Buy is Up! 14.7$ for Squape Rebuildable Atomizer (Glass Tank) focalecig.com/groupbuy/It's miserable for both of us when we found out this item WAS defective a month ago. After receiving excellent feedback from customers who get replacement bases, we decided to sell this product again. The supplier guaranteed the short circuit in this Squape atomizer has been worked out. Please rest assured the quality of this product is guaranteed. If any problem happened, we will take full responsibility as usual. Well, feel free to talk about this item  We are here for you if you have any further problem related to Focalecig. Vape on! I beat you to it! See Hereno way????you are one step ahead of me...... i would be criticized by my boss for lazy work? ????T_T |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 25, 2014 7:58:37 GMT
New Group Buy is Up! 14.7$ for Squape Rebuildable Atomizer (Glass Tank) focalecig.com/groupbuy/It's miserable for both of us when we found out this item WAS defective a month ago. After receiving excellent feedback from customers who get replacement bases, we decided to sell this product again. The supplier guaranteed the short circuit in this Squape atomizer has been worked out. Please rest assured the quality of this product is guaranteed. If any problem happened, we will take full responsibility as usual. Well, feel free to talk about this item We are here for you if you have any further problem related to Focalecig. Vape on! |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
Location:
Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 15, 2014 5:53:28 GMT
Hello charon is problem still exisit? Guys, if you have problem on visiting focalecig, please clear your cookies and try again. Problem must be solved by it. We also update new redesign which only for mobile phone customers. More functions will be added. Thank you for your attention on Focalecig. Any other problem realted to Focalecig, please feel free to post here. Have a great day! Doris |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Likes: 374
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 15, 2014 5:38:55 GMT
Foclecig . . . I really must applaud you, the 3 Group Buys I've very recently taken part in have all been delivered in record time! And, I'm delighted with the items. Thank you so much.  Hello PerpetuaThanks for your feedback! We are still working on it for better prices and better customer service as well as system things which become customers TOPIC these days.  |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Likes: 374
Recent Posts
Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 14, 2014 6:01:19 GMT
I just liked this thread. Hopefully i can help if you have any problem related to ****  |
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Foclecig
MOVED ON
Joined:August 2013
Posts: 505
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Last Online Apr 18, 2017 3:44:21 GMT
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Post by Foclecig on Apr 14, 2014 5:58:16 GMT
snout71 and @teethvc and others who have placed group buy orders, Thanks for your support on Focalecig. Some group buys orders have been shipped on April 10th, some of them have been shipped on April 11th. We wrote on our product page : Group buy orders will be shipped FROM April 11th. The actual demand of these two items are larger than listed quantity. There are about 700 ORDERS for the Nemesis, 450 ORDERS for the kayfun clone. For Kayfun clone, our warehouse staff is packing kayfun clone group buy orders today. If your orders haven't been shown "shipped" within 12 hours, chances are high that we have to wait new batch Kayfun clone. For Nemesis clone, if your order hasn't been shown "shipped", then you require to wait for 48 hours more or less. New batch Nemesis clone will arrive today. Apprecaite any patience on it. I'll update it if there is any update. Enjoy your new week! Doris
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We are here for you if you have any further problem related to Focalecig.
