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Post by snow on Jul 27, 2018 7:11:24 GMT
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Post by snow on Jul 26, 2018 7:49:39 GMT
This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card. PC is scanned and is all secure, BT have confirmed the strange address linked to my email is a back up account created by them and nothing to worry about so hopefully I'm all secure again. I've changed the passwords to a couple of accounts that I have credit balances on "just in case". Good Grief snow - only just caught up on this thread. That's a bliddy nightmare. Hope you get it all sorted out. That is weird about the back up account created by BT - not heard of that one before but then when I was with BT I never used there email client.
Just curious to know if the gits had added any extra delivery address's to your Amazon account or was everything ordered sent to your house.
Oh, and I would change the passwords on every account I had ever created if I was you, not just accounts that are money related. Might also be worth notifying the fraud teams at your bank and any credit card companys you have cards with.
No they didn't add any addresses that was one of the first things I checked just sent stuff to me - Amazon aren't being very helpful I have been on the phone to them every day this week and keep being told an account specialist will look into it and email me this is then followed hours later by a generic email (I now have 5 of them all almost identical) which confirms the details of the orders and then says they have taken steps to secure my account by changing my password - except they don't, reversing any changes made - again they didn't do that either, removing my card details and advising me I'll need to re-enter them next time I order - but again they didn't do that either and zero action on refunding me. I decided to take matters into my own hands and since the orders were there I've requested a return which has been agreed and they gave me a Hermes label so the stuff ordered using my credit balance is all packed up and waiting to be picked up today that should get me the credit balance back. However one thing they DO appear to have done is completely remove the order for the wifi router - so I can't put in a return request as its no longer showing in my account - I shall be phoning them again this morning to find out whats going on with that one! |
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Post by snow on Jul 23, 2018 9:15:48 GMT
A like for your response, not the situation you find yourself in snow . Hope you get it sorted soon. ++ I know what I'd like to see done with those bottom feeding scum. Grrrrr. This morning I checked deeper - I found a payment of £23 on my bank statement to Amazon that I didn't authorise nor was there a corresponding "order" that I could see in my amazon account however I couldn't see the wifi router there either ... turns out the bastards had "hidden" those orders - I never even knew you could do that! It took a LOT of digging to find out how to view hidden orders and lo and behold there was the order and they'd used 1click to buy that with my debit card! Needless to say 1click is now disabled and I will never use it again! Additionally I checked amazon messages and found messages marked as read - which is why I hadn't seen them and in there were 3 messages from amazon alerting me to possible suspicious activity! Obviously I hadn't got those because they were also into my email account and filtered them into the trash. I'm down about £50! I'm waiting to hear from Amazon fraud team - if they won't refund me I'll be going through my bank to at least try and get back the £23 taken from my debit card. PC is scanned and is all secure, BT have confirmed the strange address linked to my email is a back up account created by them and nothing to worry about so hopefully I'm all secure again. I've changed the passwords to a couple of accounts that I have credit balances on "just in case". |
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Post by snow on Jul 23, 2018 8:05:02 GMT
Damn snow that sucks! Hopefully you get it sorted with Amazon quickly and without too much loss. A further comment /suggestion: In your shoes, I'd be doing a "once over" of ALL my stuff. Anything even remotely "on-line". Accounts, records, whatever. Just in case ... Likely nothing more than your one Amazon account has been affected but you do not want the chance of anything else being hurt or taken over. I was up until 4am doing that I couldn't have slept worrying about what else they were into especially as they appeared to be active at the same time I was! I'll be doing a deep scan of my pc this morning too. |
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Post by snow on Jul 23, 2018 1:00:09 GMT
I feel sick to my stomach turns out my "freebies" were not freebies after all - I went to order a book from Amazon and couldn't log in had to go through recover password but no recovery codes arrived in my inbox which I thought was very strange logged into my mailbox online and found dozens of "deleted" emails all from Amazon including the codes to change my password that I had just that moment requested! Managed to change the password and get into my amazon account and went to buy the book thinking it was some kind of glitch and went to use my gift card balance to pay which should have been over £60 instead it was down to £20! Checked my order history as I had every day last week when these orders started arriving and there was nothing showing that i hadn't ordered myself however when I went back to the gift card balance page theres a link to check what the gift cards had been used for and the stuff I had been sent was in there!! Someone had hijacked my account and used my credit balance to order these items! I contacted customer support and have reported it and they will investigate and let me know the outcome - not sure if that will get me my money back or not! Meantime I couldn't figure out why all the amazon emails were in the "trash" - tried to recheck and found myself locked out of my email account! Someone (not me) had changed the password whilst I was dealing with Amazon! Luckily I was able to get a new code via phone verification and got back in and changed the password myself. I then had to go through everything to find out what they had been doing in my account - and found a filter which was set so that any amazon emails went straight into trash so were not being downloaded to my email client! In there I found all the orders and delivery details and requests for feedback etc. I also found a password change email which is how they'd got into the account and locked me out! Hopefully they are now locked out of my email and Amazon accounts - but I'm going to have to go through the settings one by one to make sure they haven't added a backdoor I don't know about! Which is why I am still online and wide awake at 2am!
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Post by snow on Jul 20, 2018 13:39:35 GMT
Mine have also arrived - thats great service! Nice selection of flavours too, looking forward to trying them.
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Post by snow on Jul 20, 2018 11:03:56 GMT
Todays freebie is a 300Mbps WiFi Router - now this could be handy if it works the Amazon reviews aren't encouraging - probably why they are "brushing it  This one did come as an Amazon Prime delivery. |
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Post by snow on Jul 19, 2018 19:28:39 GMT
My feedback was completed today too. Cracking little device thanks again for the chance to test it.
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Post by snow on Jul 19, 2018 14:07:50 GMT
Thanks for this markscuba just bagged myself a Fruit sample pack  |
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Post by snow on Jul 19, 2018 13:50:33 GMT
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Post by snow on Jul 19, 2018 7:52:59 GMT
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Post by snow on Jul 18, 2018 13:04:28 GMT
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Post by snow on Jul 7, 2018 7:57:22 GMT
Wishing a very  to joeten  and smifee Hope you both have a great day!   |
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Post by snow on Jul 3, 2018 14:51:54 GMT
Just charging it up now. The manual says it should be a blue light when fully charged but my one goes from red to green. Mine too - I made a note of it for the feedback lol |
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Post by snow on Jul 3, 2018 13:41:22 GMT
Mines here all set up and vaping away on the Sour Lime Sorbet that came with it  |
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This one did come as an Amazon Prime delivery. 
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