TWicked xmas yo-yo

Well, they're gonna lose a lot of customers over this, i got my first 901 from TW, mainly cos i liked the wee red devil (or joker, as they say it is)

but have not returned unless there's a sale on, on account of wanting value for money, now i won't even buy from there again, sale or not...

nice reply, Scylla btw

Just made my first and last post on TW Forums... I'm guessing that both it and I may not be around for long!

Hello All,

I'm the disappointed newbie that has been mentioned here by Chrissie and others. Not going to bang on about shoddy business practices and respect for customers as from what I've seen here, the post would be likely to get deleted or at least drowned by the biased fan-posters. Suffice to say, so far, TW has not impressed me.

However, I'd like to address a couple of points and defend a very helpful lady who has given me good advice and guidance on my first steps into the world of vaping.

Darth said:

But judging by your slanderous remarks in this thread...

Mod Team attack? The best way to defend an unhappy poster! I'd appreciate it if you could point out exactly where these 'slanderous remarks' are. If you can't, then why bother saying it.

Darth said:

...I think it ended early cause it broke the bank...

Who cares? The sale was advertised with a specific end date. If it broke the bank, then again I'd point to shoddy business practice. Who, if they want to be successful, makes a sales promotion that may break the bank? Surely the pros and cons to the business must have been considered before launch? I'm a potential customer, the business considerations aren't my consideration or my concern.

pillbox38 said:

...my apologies i found i could not manage my 21 st day of next to no sleep...

I'd refer you to my above comment as it applies here too. Are you really the only person in your company that could deal with this? Why not spread the responsibility around a little?

pillbox38 said:

...All the moaning, come on guys...

No, you come on! You made an offer to your customers and then failed to honour it. Your (potential) customers are entitled to moan.

pillbox38 said:

Leaves a sour taste in my mouth how demanding some people are.. It truly does...

These demanding people are paying your wages and putting food on your table. YOU should appreciate THEM more!

pillbox38 said:

...in one of your posts Chrissie you said i will not use TW again..so be it...

Can you point this post out please as my old eyes can't find it. It's me that has been put off purchasing from TW ever again. I prefer not to trade with retailers that don't honour their word.

---------------------------

Anyway, that's my first and last post on these forums... I don't expect it to last long but hey, it got it off my chest. I'm off now to browse the many other retailers out there that TW appear so afraid of...

Merry Christmas all.

Regards,
Sean

Beeper, you are so right - TW usually send out far too many emails - in fact my email account often treats them as spam.

I also thought that was a spot on post Scylla

Bucko, some of the members are almost unbelievable with their over the top defence of TW.

Oh wow ((((Sean)))) thank you so much & you are right, I never said I wouldn't use TW again - I'm guessing that was Pillbox that posted that (not checked the forum yet). If it was, he has blacklisted many other buyers due to them speaking out. Oh well, if he has blacklisted me at least it means I'll never be tempted by any of their offers.

Sean, I'm really sorry to hear they banned you

Thanks again Sean

Yes, it really is unbelievable on there how the fanboys stick up for TW.

The sales TW have had have been undeniably great, but what's wrong with people pointing out any errors they make.

It seems they are above criticism, and here's me thinking the customer is always right.

(((MM))) please don't feel you have to stop buying from TW There are so few others selling super-mini spares

Wish we could persuade you to try either a 901 or 510. They aren't that much bigger than your super-mini & work in a very similar way - just perform better.