Super-Shiny
Super Member
SUSPENDED
Joined:January 2013
Posts: 13,131 
Location:
Likes: 10,308
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Last Online Nov 25, 2014 19:31:22 GMT
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Post by Super-Shiny on Oct 8, 2013 8:35:08 GMT
Ordered a eVic head on Monday from Bargain Vapour and when I checked my e-mail I noticed there was no UPS tracking number so I popped them a mail and within minutes I received a email apologizing because they sent the item by post not UPS. They gave me two options which in my view is top notch: We can send out a new one by UPS with some free e-liquid and if you can post the one in the post back to us we will refund you the postage costs.Or You can wait for the head too arrive and we will refund all postage so all you pay for is the head, we will also post out some e-liquid.I mailed them back and said I will go for UPS option but can you also throw in a Smok Pyrex DCT V2 as I have been meaning to get one but keep forgetting and I will make up the difference in costs. They replied we will send out a new eVic head with the Smok Pyrex DCT V2 by UPS and that should cover the return costs for the head sent to you in the post back to us. Now for me that is top service, no faffing around just a simple fix all round, now I know why I keep buying from Bargain Vapour and will continue to do so  Forgot to add the emails was being answered late at night, do they sleep I don't know  Cracking service  |
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skanska
Senior Member
Joined:March 2013
Posts: 311
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Likes: 94
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Last Online May 16, 2024 14:05:36 GMT
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Post by skanska on Oct 8, 2013 8:37:26 GMT
 Sent from my GT-N7100 using proboards |
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odj
MOVED ON
Moved On.
Joined:October 2013
Posts: 58
Location:
Likes: 17
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Last Online Oct 14, 2013 10:14:17 GMT
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Post by odj on Oct 8, 2013 8:58:38 GMT
top notch customer service that!
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Sassy
Senior Member
Joined:October 2013
Posts: 353 
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Last Online Jan 1, 2014 20:41:46 GMT
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Post by Sassy on Oct 8, 2013 9:01:04 GMT
Can't ask for more!
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Deleted
Joined:January 1970
Posts: 0
Location:
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Last Online May 17, 2024 2:08:26 GMT
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Post by Deleted on Oct 8, 2013 9:39:00 GMT
Bargain Vapour are superb vendors, they always reply to every email no matter the time of day, and always provide a cracking service.
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gapy360
Super Member
Joined:April 2013
Posts: 618
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Likes: 328
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Last Online May 10, 2016 15:15:38 GMT
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Post by gapy360 on Oct 8, 2013 10:34:00 GMT
I haven't used them before but hearing that I would have to check them out
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g3mma
Senior Member
Joined:August 2013
Posts: 291
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Likes: 160
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Last Online Sept 3, 2017 16:01:29 GMT
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Post by g3mma on Oct 8, 2013 10:36:03 GMT
Brilliant, That's Customer Service as it should be!  |
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dave
Super Member
Joined:November 2011
Posts: 3,074
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Last Online Dec 15, 2021 10:10:12 GMT
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Post by dave on Oct 8, 2013 13:36:18 GMT
Another  from me for this vendor. Good prices and service. I ordered the same thing at about the same time Super-Shiny and got the posted e-mail within three hours. I went for the cheaper registered option though - I'm not as impatient as you  |
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charon
Super Member
Joined:August 2013
Posts: 4,106
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Likes: 1,602
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Last Online Jan 27, 2019 9:40:28 GMT
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Post by charon on Oct 8, 2013 14:19:04 GMT
Hiya folks, been searching round on here can't seem to find a link to Bargain Vapour..Anybody help out please.
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pyr0
Senior Member
Joined:June 2013
Posts: 477
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Likes: 212
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Last Online Sept 16, 2023 17:55:25 GMT
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Post by pyr0 on Oct 8, 2013 14:22:52 GMT
Hiya folks, been searching round on here can't seem to find a link to Bargain Vapour..Anybody help out please. |
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charon
Super Member
Joined:August 2013
Posts: 4,106
Location:
Likes: 1,602
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Last Online Jan 27, 2019 9:40:28 GMT
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Post by charon on Oct 8, 2013 14:24:00 GMT
Ta Muchly |
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from me for this vendor. Good prices and service. I ordered the same thing at about the same time 
