enagee
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Post by enagee on Sept 11, 2014 18:45:17 GMT
Faulty 4 month old Itaste VTR
Well this thing didn’t last long!!
Couple of weeks ago my VTR died on me first of all it said the battery was dead so I put in a charged battery and it said that was dead too and the same with the next two fully charged batteries.. eventually about 2 days later the battery indicator seemed to be working ok again but the display had a mind of its own flashing all sorts of lines and dots up and wouldn’t fire.Then all the display would have on was “bob” who the f… is bob?
Any way after a few more days it started to fire again but not very well and the resistance reader on it does not read the ohms correctly it reads a 2.2 coil at between 1.3 and 1.7.
It is now very temperamental to the quality of the vap. If I press the button for the display I have to spin it all the way through the watt and voltages again to get it to fire for a descent vap.
Anyone got any ideas…not happy at such an expensive item failing a few weeks over its 3 month warranty.
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flavourtank
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Post by flavourtank on Sept 11, 2014 18:51:18 GMT
Try contacting the vendor. .. you dont ask you dont get....... Or you can try contacting innokin and they might be able to help you, Or the guru of fixing all things is ronaldo he might have solution
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enagee
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Post by enagee on Sept 11, 2014 18:56:06 GMT
I contacted the vendor and they say warranty is only 3 months...still waiting on innokin to reply :-(
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flavourtank
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Post by flavourtank on Sept 11, 2014 19:12:22 GMT
innokin will ask you for authentification (serial) number which is the scratch and reveal thingy in the user guide.
try pm to ronaldo he may have solution for it
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dalealan
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Post by dalealan on Sept 11, 2014 19:26:59 GMT
I contacted the vendor and they say warranty is only 3 months...still waiting on innokin to reply :-( Yip that's the length of innokins warranty. Seems a bit miserly as they're not the cheapest mods
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seniorphil
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Post by seniorphil on Sept 11, 2014 19:54:42 GMT
If it was bought from a UK vendor it doesn't matter how long innokins warranty is. You're still covered under the sale of goods act 1979. It states that it should last a reasonable amount of time. The vtr is a fairly high end product so 4 months isn't a reasonable amount of time. 4 months would be reasonable for a £7.95 ego. You are entitled to a repair or replacement.
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enagee
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Post by enagee on Sept 11, 2014 21:26:36 GMT
Thanks seniorphil forgot about that. And thanks flavourtank will contact romaldo if i get no joy
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flavourtank
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Post by flavourtank on Sept 12, 2014 11:22:57 GMT
Had a bonus with innokin.
I emailed them regarding the threads being knackered and told them it was 9months old.
I had a reply asking for serial number so I provided that for authentication.
This morning I recieved an email asking me to send it to them over in yankie land and they will see if they can repair it or will send me a replacement. Tbh thats very kind of them.
Anyone know shipping rates to america???
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enagee
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Post by enagee on Sept 15, 2014 17:44:53 GMT
Would be nice if Innokin would even reply to my email
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flavourtank
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Post by flavourtank on Sept 15, 2014 17:47:34 GMT
Would be nice if Innokin would even reply to my email how long you been waiting just keep resending lol
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enagee
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Post by enagee on Sept 15, 2014 17:50:53 GMT
About a week.... i will resend every day now lol
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flavourtank
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Post by flavourtank on Sept 15, 2014 17:52:29 GMT
About a week.... i will resend every day now lol it took them about 1-2days to reply to me
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enagee
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Post by enagee on Sept 15, 2014 17:53:39 GMT
Hate being ignored
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ronaldo
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Post by ronaldo on Sept 15, 2014 18:02:40 GMT
Hate being ignored did someone say something
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enagee
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Post by enagee on Sept 15, 2014 18:05:58 GMT
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