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Post by Chrissie on Jun 18, 2015 13:28:31 GMT
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Deleted
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Post by Deleted on Jun 18, 2015 13:39:53 GMT
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MrDJ
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Post by MrDJ on Jun 18, 2015 15:26:10 GMT
Hi Mrdj,no check the website it says 20ml free. i ordered 50ml and then it came up with i am entitled to 20ml free of my choice,i did not specify any particular flavour so was expecting a lucky dip. ive never used them myself but just had a quick look and you are right. if you ordered a 50ml then they should have sent a free 20ml so as said, either ring them or email to ask whats going on. just checked the freebie and all thats available is blackberry2. is that what you picked as theres no other options to chose something else.
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PinkyPuff
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Post by PinkyPuff on Jun 18, 2015 17:11:53 GMT
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Post by Deleted on Jun 18, 2015 18:15:15 GMT
Hi & welcome to the forum, richard700 & well done on making the change to vaping. Vapology juices are lovely & were my go to before the change to RM postage. I'm sure you'll be sorted out quickly, as Nick/ stanton is a good guy.
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gill2009
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Gillybeans
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Post by gill2009 on Jun 18, 2015 18:21:15 GMT
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smokin100516
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Post by smokin100516 on Jun 18, 2015 19:01:44 GMT
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brewster
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Post by brewster on Jun 18, 2015 19:53:10 GMT
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tim
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Post by tim on Jun 18, 2015 21:47:22 GMT
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gm111
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Post by gm111 on Jun 18, 2015 22:30:00 GMT
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richard700
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Post by richard700 on Jun 22, 2015 15:10:10 GMT
Hi again,i emailed them twice as advised by the group,emailed them back from the receipt i had, and emailed them direct,its been 5 days now and they haven't even had the courtesy to reply back !. Very disappointed as it was my first week of vaping and my first internet purchase. I was very please with their product and speedy delivery but as regard the internet offer i feel as tho i have been conned. I have been advised that as i have payed with paypal i should open a not as described dispute.any advice please?. And the member that knows the guy who runs Vapology could you ask him if he has any idea whats going on?. Thanks again for the warm welcome and advice. regards a very disappointed Richard700.
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sydsut
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Vaping Is Good For You... I Vaped, I Saw, I Concurred.
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Post by sydsut on Jun 22, 2015 19:16:34 GMT
to the forum richard700 . Did you specify the freebie and add it to the basket? as if not it states you won't get anything.
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richard700
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Post by richard700 on Jun 22, 2015 19:38:05 GMT
Hi Sydsut,i think so but i did not specify a flavour as i thought i would get a random selection. It does say on my delivery note,Discounts freebie 20ml free 20ml tailor made.
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Post by Chrissie on Jun 22, 2015 20:41:06 GMT
Hi Sydsut,i think so but i did not specify a flavour as i thought i would get a random selection. It does say on my delivery note,Discounts freebie 20ml free 20ml tailor made. As sydsut says, it does say you need to specify the freebiw - i.e. choose flavour strength etc. However, they should reply to your emails, b ut as they haven't done so, give them a ring - www.vapology.co.uk/contact-us-2-w.asp
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richard700
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Post by richard700 on Jun 23, 2015 8:17:03 GMT
I have contacted the guy direct through this website so will give it a day or two,and will ring them if still no response,its a lot of hassle time and phone calls,as there are plenty of other sellers to buy from its probably a lot easier to buy elsewhere. Just very surprised at the lack of customer service.
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