Forum email notifications

[Deleted]

Is it just me or has there been a huge increase last few days in update notifications Chrissie ?

This is just today:

[MrDJ]

i still only get one a day.

[Chrissie]

All I know, kreed is that there have recently been reports, on PB Support, about notification glitches.

PB Support are bringing in a completely new notification system & I've agreed to be one of it's Beta testers.

[Deleted]

That will explain that then

[charliehorse]

I noticed that I am now getting 1 email per updated thread I have participated in, where I used to get 1 email that had a list of all the updated threads.

[Chrissie]

If you go into your profile, click "edit Profile" & then click on the "Notifications tab, you can choose from a drop down list how often you want to receive emils.

[Deleted]

Cool.

Have changed the Bookmark and the Participated notifications to daily

[charliehorse]

Aug 16, 2015 20:34:23 GMT Chrissie said:

If you go into your profile, click "edit Profile" & then click on the "Notifications tab, you can choose from a drop down list how often you want to receive emils.

I've just had a look in my settings and the only ones not set to "never" were the one about mass email from staff (set to instant) and the one marked Participated which was set to "smart"

I have changed this to daily to see what difference it makes but don't remember seeing the "smart" option there before ?

[Chrissie]

The smart option is new charliehorse & at the moment, neither I, or the other Beta testers have been informed exactly what "smart" is

[Deleted]

With the amount of emails I'm getting.....it's not so 'smart'

[Chrissie]

Aug 16, 2015 20:59:05 GMT kreed said:

With the amount of emails I'm getting.....it's not so 'smart'

Sorry to hear that kreed Maybe best to change it to daily?

[Deleted]

Sorry for the confusion Chrissie

I've done that.

[Chrissie]

Aug 16, 2015 21:14:24 GMT kreed said:

Sorry for the confusion Chrissie

I've done that.

Nope, it's me that needs to apologise, I came back into the thread via a tag, so I missed your post saying you had already changed your email notifications to daily

[Chrissie]

An explanation of the Smart option from a PB Support admin -

"The 'smart' option exists to provide what we consider to be the most useful interval of notifications for each type. In the general case, a notification that's set to smart will trigger immediately the first time, and then not trigger again until you've completed an action that shows that you have acknowledged that notification. For example, if you have bookmarks set to instant, every time someone replies to a bookmarked thread, you'd receive a notification about it. For popular threads, this can quickly clog up your inbox. When set to smart, you'll receive a notification the first time that bookmark is replied to, but then you will not receive any more notifications about that bookmark until you view the thread again. This way you only get notified once in between visits.

As far as delivery speed, there should be no difference between smart and instant, and that's something we'll be looking into."