Tell me I'm not crazy!

[leftfield]

So I built a new computer and it just flat out would not boot. Fans would spin but that's it, nothing else happening.

I go ahead and try a different CPU from a working system and voila, I get into the bios no problem on the next boot.

I use the cpu that I think doesn't work in the working system I took the working cpu out of and lo and behold, that system also will not boot until I change the cpus back.

Am I safe to conclude I have a dud cpu or is there something major I'm missing here?

[Sandra (aka Chillax)]

Wouldn't have a clue but my simple brain's logic would have thought it must be the cpu.

[Skwoddy]

Only tests I can think of, Is there enough thermal compound on the cpu to ensure a solid connection after the heatsink is fastened, and that there are no pins bent, but i reckon you have those bases covered... It's goosed!

[domesticextremist]

Sounds like it's dead. Even if it were slightly mismatched, you ought to be
able to get into the BIOS to change the relevant settings.
I think you have a good case for returning it.

[leftfield]

Yup, that's what I thought too. I'm having the run around with this company I bought it from. They had it "tested" and claimed it "posts fine" which is histerical to me because I couldn't get it to "post fine" in two systems as someone who's more than experienced with building PCs and running them. It's funny that another cpu worked in both when that one didn't work in either. I bet when I got it back it wouldn't even have thermal paste on it because I wiped it all off before I gave it back to them so I'd know if they even bothered to test it.

They've sent it back to me with a £12.50 "testing fee", but I've just asked for my money back and to just cancel the order completely. I hope I'm still in my rights to do so as I sent it back as I got it and it's within 7 days of receiving it that they had it back in their posession. If they belive it works, they're welcome to it - I don't want it.

I had a broken case off them in this order as well and I asked not to have a replacement sent - I just wanted to show them it was broken to support my broken cpu case, but they sent me one anyway like they're not even listening to what I'm telling them. Only the front two pegs holding the front panel were snapped so it still does work, and I have no space or need for another.

If they cancel this order and at least give me most of my money back I'll be happy (lord knows they'll want to slap a nice "restocking fee" on me), and just buy a new cpu off someone else, and never again will I buy from those cowboys.

[Brian]

Name and shame Leftie, name and shame

[leftfield]

overclockers if you want the company. I read about their terrible customer service after I had everything here or I wouldn't have ordered in the first place. Seriously, any independant review site is full of stories just like mine. Never again. I know that cpu does not work so there is no way at all they got it to "post fine".