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Post by foxy9212 on Jun 20, 2012 20:52:41 GMT
Thanks to Jason (VapeEscape) for superb customer service. Enquiries are responded to in double-quick time and nothing seems to be considered too much trouble. Satisfaction Guaranteed. Fox
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nightus
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Post by nightus on Jun 26, 2012 13:08:26 GMT
I ordered the Riva 1100 Deluxe start kit and juices with free shipping from Jason of Vapeescape yesterday afternoon at 3pm. Within 20 minutes and 3 advisory emails later it was shipped. Even better it turned up here this morning which is better service than I get with RM 1st class. It even had a complimentary Grizwald juice sampler thrown in.
Only one thing was wrong, I got the standard Riva 1100 kit delivered even though I had asked for a 2nd clearo instead of the cartomisers but a quick call to Jason put that right and in the post tonight. Even better, he told me to keep the carts and cone and let somebody else use them which I thought was a very generous offer. Well done for him #icon_welldone#
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beeratz
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Post by beeratz on Jun 29, 2012 16:39:00 GMT
Massive massive thankyou to vapology!!! I ordered 2 x 30ml bottles of blackcurrant juice on Tuesday and my package arrived today, opened it up to find 3 bottles!! One blackcurrant, one blackcurrant and berries and one fruits of the forest. Well I was a tad confused and thought I might have received someone else's order in error so I sent an email off to vapology and got a reply saying sorry, the blackcurrant had ran out of stock so I had been given extra as compensation and I will be sent some more blackcurrant when it comes back in stock. First of all, I would have only expected a small sample size as compensation not a full 30ml bottle so that is really generous! Second, the two substituted juices are really well thought out and kept as close as possible to the flavour I ordered- thankyou! Finally, I really didn't expect to be told that I would be sent some more blackcurrant when it comes back in stock, again that is really very generous! So big thankyou for your fantastic customer service!!
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esmecullen
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Birthday Announcer
I cook with wine sometimes I put it in food
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Post by esmecullen on Jun 29, 2012 19:15:25 GMT
Thanks to Pixie Juice......... speedy delivery and such fab presentation of the order.............it felt more like a present than a purchase Vape Escape......... as usual Jason does fab service and delivery, always a little something as a "thank you" for purchasing Safercigs......... as above........... great service and speedy delivery
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ziggy1984
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Post by ziggy1984 on Jul 5, 2012 8:23:50 GMT
Thanks to Puffin E-Liquid....Very quick delivery and thanks for the free sample of watermelon yum yum
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esmecullen
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Birthday Announcer
I cook with wine sometimes I put it in food
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Post by esmecullen on Jul 5, 2012 19:10:17 GMT
Thanks to vapist You're a complete saint to put up with my many emailed questions about the provari, you must have been so fed up with me You were so patient! Order arrived very speedily and snugly wrapped along with more free juices than I actually thought I'd get....... one of my faves - bananacake and 2 I've not tried....... strawberry tart and cinder no:2 brilliant service and thanks
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beautycat
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Post by beautycat on Jul 9, 2012 18:57:49 GMT
Amazing customer service from Callum at healthevape , had a problem with some visions emailed to let him know of a dodgy batch and he is going to replace them for me. Thanks Callum
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timnowvapes
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Post by timnowvapes on Jul 10, 2012 21:01:46 GMT
a proper place to thank Vape-Escape, for not only answering some silly questions, giving me the confidence required, helping me take the plunge and order something and helping me give up smoking. Not just a vendor, a life saver! I had been to many websites, some posh and glossy, some with vast amounts of content, some cheaper, but the first time I visited the home page of vape-escape I was convinced this was going to be the vendor of choice, and I wasn't wrong. Speedy delivery, always there on the phone, and 6am emails - who could ask for more! Out of some other vendors I spoke to, there was no rushing to get off the phone, no rudeness, just straightforward, professional advice and some gained from his own (Jason) personal experience, you can't really get better. Also I must mention a little pixie that mixes juice (pixie-juice) - very quick response after a rather dumb question - and looking forward to placing my first order
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Post by Perpetua on Jul 11, 2012 6:05:20 GMT
A big up from me, for Callum at HealthyEvape . . . for first class service and assistance. In all honesty, I've not had a bad experience with a single Vendor/Mod Maker that I've used this last 2 some years . . . and I've orderd a lot it has to be said. :-[
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Takshaka
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Post by Takshaka on Jul 11, 2012 6:08:04 GMT
. . . and I've orderd a lot it has to be said. :-[ No, I don't think it has to be said... your reputation preceeds you
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debb72
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Fill n Chuff
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Post by debb72 on Jul 11, 2012 13:36:05 GMT
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ciar
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Post by ciar on Jul 11, 2012 13:48:23 GMT
just a quick chime in, had orders from pixie juice super quick, Jason at vapeescape who has to suffer me calling and asking him lots of questions, but again great vendor and seriously quick delivery.. and of course the super fast delivery of my benson fences from paradise vape, all in all 3 vendors who are great,efficient and very quick to help also vapermateuk had one order so far, but very quick as well, definitely is murray mint!
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Ellen
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Bloody Chatter Box
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Post by Ellen on Jul 12, 2012 11:50:23 GMT
Just realised this was the thread to put my thankyous, No real surprise from me who I'm gonna mention as I say it in other threads. But a massive thankyou to Jason at Vape Escape, he spent time with me at his shop showing me how to fill cartos and get my Riva set up. Has answered questions to me on the phone. Always get a next day delivery with a little goodie surprise. I've never bought anything other than liquids from others, see no reason to, for the sake of a few quid here and there, I would rather stick with a vendor I trust and who gives great service. Got my twist and my vivi nova today and am a very happer vaper, thanks Jason, to think 3 weeks ago I was still on nicolites For juices it has to be pixie, granted I haven't tried much of her range yet, but I already know they are far superior quality to anything else out there, fast delivery and beautiful little gift bags
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Deleted
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Post by Deleted on Jul 13, 2012 19:01:56 GMT
I would like to sincerely thank {in no particular order} Vapourjuice....Vapology....Liberty Flights....Vapescape Healthevape....Vapermate, for friendly, fast service.
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Phoenix .
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Post by Phoenix . on Jul 14, 2012 15:35:03 GMT
Many thanks to James at Paradise Vape. I have problems with their hard bottles when I am dripping, as I have arthritis in my hands. Wrote to James to ask if there was any way he could provide his juice in the soft to squeeze bottles ,just had an e mail from him; If you make a note requesting the soft bottles when you are ordering juice, I will make sure that they are soft bottled. How lovely of him to be so obliging, didn't expect it thought he might suggest syringes and stuff.
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