techy problem

[Deleted]

PC (mine) is via Ethernet no problem wifee is WiFi, daughter (staying with us is WiFi, phones are WiFi
the WiFi will not connect after they have disconnected and then reconnected until i reset router
tried all sorts (limited knowledge) like setting up using same ip for each item last resort is change filter (no cordless phones in house no other wireless bits around, is it likely to be a knackered router?
reset all and still have probs don't want to keep resetting the router everytime someone wants to get online.
router has been running 24/7 for some time without probs just the last couple of weeks.
any help gratefully received via here or Pm's

[meeee]

Sounds like interference from another wifi router in the nearby area, try changing the channel number of the router.

[izan]

Sounds like you might need to add to your DHCP range. The accounts are not expiring and your "queue" gets full.
Make and model of Router+firmware version please...


I

[Deleted]

Jan 12, 2013 23:29:02 GMT izan said:

Sounds like you might need to add to your DHCP range. The accounts are not expiring and your "queue" gets full.
Make and model of Router+firmware version please...


I

o2 wireless box
IV (thompson)
en.wikipedia.org/wiki/File:O2_Wireless_Box_IV.jpg
and V
broadband.o2.co.uk/home/routers.jsp top picture

O2 Wireless Box
Information
Product Name: TG587n v2
Software Release: 8.4.3.K

[Deleted]

thanks for help guys
will read up in the morning need to go horizontal right now

[izan]

Are you comfortable logging into the router? If yes, have you done so and are you familiar with the interface?
What security protocols are you using? WEP....etc.
What channel number is your router using for WIFI? BT suggests using: channel 1,channel 6,or channel 11.
6 tends to be the default for most devices.
Your router supports pretty much every wireless protocol. B/G/N being the big three. Are the wireless devices in your home a mix of all three protocols?

and finally, if you have been a customer for a while, you might be able to sweet talk your way into the new Version V box....Or be the squeaky wheel.. what ever works..
The tech you call KNOWS the box is SHITE. If they are doing an upgrade later this year (so I hear), they can just send the new box early...right? LOL
Post here or PM.

Good luck
sorry it's not "push red button once" simple..

I

[Deleted]

thanks fopr the reply Izan
Yes I have the version V box it was playing up on that so I switched to the IV box
have logged onto the router and found the channel number change and changed it,
will dig out a spare micro filter (just in case, silly me should have done that first because if and when I phone them that'll be the first thing they will ask)
will post results back later today and pm you if I still have problems cheers cheers