website vendors

[Chrissie]

For me it really is a combination of price, good customer service & good quality items.

[beautycat]

I think customer service is the thing I like the most, VE, vaperstall and purevapour have always sorted out any problems, one was definitely user error but was still put right and instructions given to stop it happening again, one of my vv batteries has just come apart but no prob, Cass at pure vapour said take a photo for her log, looked at it and a new one being sent straight out , brilliant,

There is one vendor I won't use again, problems with some things I bought from him, reminded twice but never heard another word

Sorry for the long ramble

[esmecullen]

Jan 20, 2013 10:24:59 GMT Chrissie said:

For me it really is a combination of price, good customer service & good quality items.

Same for me, Chrissie

[millerkev]

Jan 20, 2013 9:48:45 GMT Blownupdolly said:

Customer service is paramount for me. I always find it incredible how some businesses devote so little time and effort to it. Not just vaping but all businesses.
When i had my business i would bend over backwards to make sure customers were happy. If they had a problem or they felt something wasn't right, whether i felt t hey were right or wrong was irrelevant. A freebie and an apology was instant. I would rather take the hit than lose their custom and much more important OTHER new custom because of the bad feedback these people would spread around.

shame they dont all feel the same way

[shakenvape]

Thanks for feedback. .. I will do polls from time to time. .. Finding what the customer wants is no1 to me and things like this help me provide service. .. But the results are what i stand for. Thank you