loobiebloo
Super Member
waiting for the sun to shine
Joined:August 2013
Posts: 675 
Location:
Likes: 336
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Last Online Jun 25, 2023 21:28:35 GMT
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Post by loobiebloo on Oct 4, 2013 20:32:52 GMT
I bought an innokin itaste v3 from Vapour Room at the end of August because they had the best deal I could find on the chameleon version. No issues whatsoever with the purchase process. Unfortunately, the battery stopped working 3 weeks later. I e-mailed Vapour Room, on the advice of forum members, and received excellent service - returned offending article by post on Wednesday, replacement arrived today (Friday). Big thanks to Mark on the faults and returns team who has been extremely helpful throughout.
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chykensa
Super Member
a.k.a. AndyB
Custard fan :)
Joined:October 2012
Posts: 7,539 
Location:
Likes: 6,404
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Last Online Sept 8, 2019 8:44:58 GMT
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Post by chykensa on Oct 4, 2013 22:20:33 GMT
Thanks loobiebloo it is always good to hear about great customer service, and this helps the vendors on the forum gain well-deserved custom from new buyers  |
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Jaguar7777
Super Member
Joined:July 2013
Posts: 520
Location:
Likes: 355
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Last Online Jan 29, 2014 10:33:40 GMT
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Post by Jaguar7777 on Oct 4, 2013 22:26:42 GMT
That's the way it should be ...... ...... and that's what we like to hear! Jag. (I have nothing to send back? Damn!) |
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