toots
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Post by toots on Feb 13, 2014 11:45:31 GMT
Thanks GunJack but I really wanted this 32 hole display stand www.fasttech.com/products/1608700 as I do want to put all my bottles of juice in it as well as my iclear 30s's and have it all in one stand which would fit neatly on my coffee table according to the measurements given. Anyway, I also like the two-tier design. I have just sent off a support ticket asking when they expect it to be in stock and dependent on their answer I'll decide what to do with the order.
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aaront903
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Post by aaront903 on Feb 13, 2014 11:54:00 GMT
I'm in the same boat toots I've also ordered that stand and also sent in a ticket,let me know your response please
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boyofford
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Post by boyofford on Feb 13, 2014 12:08:28 GMT
Can't you just cancel the individual item and reorder separately toots and aaront903? More parcels are more exciting too
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aaront903
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Post by aaront903 on Feb 13, 2014 12:13:00 GMT
But how do you use gift certificate?otherwise shipments get put on hold till funds clear
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toots
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Post by toots on Feb 13, 2014 12:50:15 GMT
I'm in the same boat toots I've also ordered that stand and also sent in a ticket,let me know your response please I'll let you know what they tell me and you can let me know what they tell you, and then let's see if they tell us both the same
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aaront903
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Post by aaront903 on Feb 13, 2014 12:53:41 GMT
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toots
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Post by toots on Feb 13, 2014 12:55:47 GMT
Can't you just cancel the individual item and reorder separately toots and aaront903? More parcels are more exciting too Yeah, could do but it doesn't cost $20 or more so what happens then about free shipping. That would mean we've got to go and find something else to order to top it up to at least $20. I don't need anything else at the moment and this order has come to over $90 so really I would prefer it all to come together. As for receiving extra parcels, well I always sweat when receiving any parcels coz if I miss the postie I've got one hell of a trek up the mountain to go and retrieve it - a 2 hour round trip
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kalbo
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Post by kalbo on Feb 13, 2014 19:46:38 GMT
I've just checked my order status. I've ordered 3 items, 1 says ready to ship 1 says eta 4 days and the other says eta 12 days. lol
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fred
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Post by fred on Feb 13, 2014 19:56:26 GMT
This post seems to have overlooked the Chinese numbering system-
I don't recall the full intricacies of it, but after a few examples, you'll understand how it works -
On Monday's, 5 follows 2 which preceeds 7 and immediately followed by 9 On Tuesday, 10 is the first number, followed closely by 6, 4, 7, 1 Wednesdays, the sequence is probably chosen by the roll of a pair of those 20 sided dice used in dungeons & dragons. And so on...
Place Fastech order - set mental not to cancel/file paypal dispute after 42 days. Be pleasantly surprised if some vape mail hits your doormat.
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toots
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Post by toots on Feb 14, 2014 11:50:58 GMT
I'm in the same boat toots I've also ordered that stand and also sent in a ticket,let me know your response please I've had my response from fasttech as follows: Thank you for ordering from FastTech. We apologize that the item you purchased SKU 1608700 is currently out of stock due to the production problem, the suppliers confirmed to us that they can't give us an accurate ETA at present, would you like to separate your order into two shipment? We will send the available items to you first. If you prefer to have a refund for the out of stock item, please let us know and we will arrange for you right away. Thanks a lot for choosing FastTech.com, and we are sorry again for any inconveniences caused. So, if they split the order into 2 as they said they can and the second shipment is less than $20 do we then have to pay for shipping of that second shipment
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aaront903
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Post by aaront903 on Feb 14, 2014 12:16:33 GMT
I'm sure they can't as it's there fault,I'm still waiting for response but I'm gonna split mine if I get the offer or maybe a refund and get it from amazon like mentioned before
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toots
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Post by toots on Feb 14, 2014 12:45:21 GMT
aaront903 I've just requested that they split my order - we'll see what happens re shipping charges. If they add a shipping charge to the second shipment I'll put in a support ticket asking how I order something else to make it up to the $20. Suppose I can always order some replacement coils for my iclear 30s even though I already have a pack of 5.
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DiscoDes
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Post by DiscoDes on Feb 14, 2014 13:42:08 GMT
aaront903 I've just requested that they split my order - we'll see what happens re shipping charges. If they add a shipping charge to the second shipment I'll put in a support ticket asking how I order something else to make it up to the $20. Suppose I can always order some replacement coils for my iclear 30s even though I already have a pack of 5. tootsHere's what FT say about shipping charges: Shipping 1. Do you charge shipping & handling -- is shipping really FREE? Shipping is FREE on all orders.For customers looking for speedier delivery, optional shipping upgrades are available. Optional packaging upgrades are also available, such as hard box and gift wraps. You can find these options during the checkout process. I hope this helps
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erik514
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Post by erik514 on Feb 14, 2014 14:11:20 GMT
Not sure why you need $20 in your order. I'm waiting for a kraken clone and it's free shipping and only cost $13
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toots
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Post by toots on Feb 14, 2014 17:27:55 GMT
Oh right, I thought I'd read somewhere that it was free shipping on all orders over $20. Maybe I've got mixed up with another site or something. I'll have to go take a look myself now. I've just taken a look at my order again and now it's saying ETA 2/15/2014 (in 1 days) against that item that's after I've replied on the support ticket telling them to split the order. Gould they tell me one thing then just a few hours later it's telling me something else Have to see what happens now
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