stonethecrows
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Post by stonethecrows on Jun 1, 2014 11:59:54 GMT
I can't seem to shift this virus from my pc: Registry Keys Detected: 1 HKLM\SOFTWARE\DataMngr (PUP.Optional.DataMangr.A) -> No action taken. I have Avast(paid version)- which doesn't even detect it!! I also have Malwarebytes Anti-Malwarebytes, which detects it, although when I click 'remove' and it tells me I have removed it successfully, it is still there. I've tried removing it in safe mode, but still no joy. I've googled it and, the info on how to remove it at the bottom of the page on this site fixingcomputervirus.blogspot.co.uk/2013/04/pupdatamngr-how-to-remove.html, which may as well be in swahili. I recently let my youngest on my pc, to do some Minecraft stuff, tsk tsk! Any help would be greatly appreciated.
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blakey
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Post by blakey on Jun 1, 2014 12:05:53 GMT
Microsoft malicious software removal tool. Google it and download the one for your operating system
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Brambles
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Post by Brambles on Jun 1, 2014 12:08:37 GMT
If you are not sure or do not feel confident to edit your registry then try restoring your computer to a date before you got the virus., It will rewrite you registry without the virus entries. You are looking for system restore and you should find it easily if you enter "system restore" in the windows start menu (bottom left) search box, or go to the control panel. Then it is easy to update any programs which have updated since the restore from date.
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Brambles
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Post by Brambles on Jun 1, 2014 12:13:14 GMT
The other thing you should do 1st is delete all your history. A pain in the neck if removing password data for websites so you could uncheck passwords. The main thing here is to get rid of any cached files and temporary files.
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stonethecrows
Senior Member
Speechless!
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Last Online Nov 27, 2015 17:21:09 GMT
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Post by stonethecrows on Jun 1, 2014 13:20:11 GMT
The other thing you should do 1st is delete all your history. A pain in the neck if removing password data for websites so you could uncheck passwords. The main thing here is to get rid of any cached files and temporary files. Thanks Brambles. That system restore seems to have done it . Now to change all my passwords and stuff from the wife's pc...oh joy. I appreciate your help, sir.
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