Coil Winding Jig - FT - £1.82

[Montana]

Sept 27, 2014 12:07:19 GMT colli said:

still there its this one

link

On that page , looking at the  group of pictures , the second one from the left is wrong , they have the screw and the rod in the wrong holes.It just goes to show that the people selling these things don't have the first clue of what they are selling.Then when someone like robby says they have a problem , they haven't a clue and just say it must be our fault.I think that they either should have a person looking at the customer service side of things that has "A" clue , or have a disclaimer that things are subject to change.Personally I think they should have someone in customer service , if in fact they have one , that knows the products they are selling and when a problem arises they would then be best at dealing with it as they would know they they were looking for , E.G a dripper with no holes in the posts.

I have bought items from them , but I think they would be a long way down the list for me now.


Andy

[VapingBad]

Sept 27, 2014 12:07:19 GMT colli said:

still there its this one

link

Yep, that was the one that was there earlier in the day.

[robby]

I think they rely heavily on customers pointing out problems Montana. In order to do that you have to put up with a lot of crap lol, so not surprising they dont get the help they need. To many people there who really dont know what they are talking about which means they get trolled. I have been told that there will be a dedicated customer support (moderator) there. I suspect that will still be the same with offensive stuff and insults etc not dealt with (if at all) for 24 hours. I hope to be proved wrong though