bluemagnum
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Post by bluemagnum on Mar 9, 2015 9:36:34 GMT
I've just emailed them to ask what's happening as I tried cancelling my order last Thursday. Colly asked me to wait as it would be in stock this week but I did get my express shipping refunded. If they're offering authentic sx's at the same price, surely everyone that's waiting should get one too.
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robby
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Post by robby on Mar 9, 2015 9:40:56 GMT
Clarity and honesty is ALL that`s required here ![:)](//storage.proboards.com/forum/images/smiley/smiley.png)
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bluemagnum
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Post by bluemagnum on Mar 9, 2015 10:29:59 GMT
Colly just replied back saying they'll upgrade mine to a genuine one. We'll wait and see eh!
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Post by Deleted on Mar 9, 2015 11:17:27 GMT
Colly just replied back saying they'll upgrade mine to a genuine one. We'll wait and see eh! Yeah same response I got a few days ago, I emailed them again as the response was not exactly clearing up the issue, I want to know when they are expecting to recieve them and a shipping date, if this is not forthcoming I will be requesting a refund to my PP account. Its quite disturbing to find that most items for sale on the site are pre order??
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robby
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Post by robby on Mar 9, 2015 13:13:52 GMT
Colly just replied back saying they'll upgrade mine to a genuine one. We'll wait and see eh! Yeah same response I got a few days ago, I emailed them again as the response was not exactly clearing up the issue, I want to know when they are expecting to recieve them and a shipping date, if this is not forthcoming I will be requesting a refund to my PP account. Its quite disturbing to find that most items for sale on the site are pre order?? Being a cynic I would say that it is quite an easy way to fund their orders? .......................................... allegedly ![:P](//storage.proboards.com/forum/images/smiley/tongue.png)
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Ripshod
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Post by Ripshod on Mar 9, 2015 16:27:47 GMT
.......................................... allegedly ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) Ooh, nice sidestep there robby ![(rofl)](//storage.proboards.com/2973975/images/rd3a3XzcKcp6Cp8mA_6q.gif)
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alex05
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Post by alex05 on Mar 10, 2015 1:46:06 GMT
Yeah same response I got a few days ago, I emailed them again as the response was not exactly clearing up the issue, I want to know when they are expecting to recieve them and a shipping date, if this is not forthcoming I will be requesting a refund to my PP account. Its quite disturbing to find that most items for sale on the site are pre order?? Being a cynic I would say that it is quite an easy way to fund their orders? .......................................... allegedly ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) The Chinese new year holiday causes the stock issue. We want to make it clear to our customers. That's it.
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Post by Deleted on Mar 11, 2015 11:05:09 GMT
After again emailing to ask when the mods are due to ship two nights ago, and yet to recieve any form of information to clarify, I have decided to request my order is cancelled, and my PP account refunded.
I will not be using Evkoo again! I should have learnt the first time I used them and recieved the same run around.
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Post by Deleted on Mar 13, 2015 19:32:09 GMT
Just a heads up for fellow peep's I had to escalate this sale to a dispute to get Evkoo to cancel the mod and refund me which they did within 30 mins of the dispute being made. Thank you!
Personally I won't be buying from this company again, out of all the purchases I have made from China, Evkoo are the only firm I have had any problems with, and they really need to up their game in the description honesty stakes, and give a realistic timescale for shipping your item.
Pre sale is fine if theirs an end game, but to just say we're hoping to get something this month, or in a few weeks?? is not good enough IMO.
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Get Off My Cloud
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Post by Get Off My Cloud on Mar 13, 2015 19:42:36 GMT
Being a cynic I would say that it is quite an easy way to fund their orders? .......................................... allegedly ![:P](//storage.proboards.com/forum/images/smiley/tongue.png) The Chinese new year holiday causes the stock issue. We want to make it clear to our customers. That's it. I think customers are aware of the new year holiday, the people it seems to have come as a surprise to is EVKOO as they don't seem to have taken it into account at all when listing products.
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bluemagnum
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Post by bluemagnum on Mar 18, 2015 8:39:47 GMT
I've just been refunded for the mini I ordered, no explanation, just an email from PayPal. Ah well, I'll have to find another.
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robby
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Post by robby on Mar 18, 2015 9:31:28 GMT
I've just been refunded for the mini I ordered, no explanation, just an email from PayPal. Ah well, I'll have to find another. Anyone else ?
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gixxernut
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Post by gixxernut on Mar 19, 2015 13:09:37 GMT
ive had a refund as well.no explanation either
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robby
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Post by robby on Mar 19, 2015 13:11:31 GMT
Mmmmm ![smiley-face-whistle-2](//storage.proboards.com/2973975/images/VIOYPJljvGB2ReTpYXzM.gif)
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Get Off My Cloud
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Post by Get Off My Cloud on Mar 19, 2015 14:06:52 GMT
The important thing is to remember it's your fault not EVKOO's. The fact they list things for sale and then can't deliver is in no way their responsibility.
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