autumntwist32
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Post by autumntwist32 on May 22, 2015 11:58:47 GMT
PMSL at Gearbest's mission statement on that link "At GearBest, our company vision is simple: to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations. For us, the customer is always king. Our total commitment to customers empowers us to work closely together with every customer. When you buy from us, the sale is not complete when we ship your order, it is complete when you are totally satisfied."
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glen
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Post by glen on May 22, 2015 12:02:32 GMT
Well, those reviews certainly do not fill you with confidence
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Deleted
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Post by Deleted on May 22, 2015 15:12:40 GMT
As said another thread, i'll never buy from them again, or from Evkoo. Both have behaved in a similar manner in the past, ie pre-orders that never materialise, pre order dates being missed constantly, infact i would go as far to say they probably dont even have a clue if they will get the items when they put them up for pre order! Such is the failure rate of these two companies to deliver the goods. What i do think they are doing is listing an item they hope to sell, under the guise of said pre order trying to catch as many sales as possible, if the items dont turn up, they have sat on consumers money for weeks, sometimes longer! Win , Win!
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Deleted
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Post by Deleted on May 22, 2015 15:14:35 GMT
To balance the argument, i will use the following as they have been just about spot on, Fasttech, Focalecig, and 3Fvape.. all delivered and even back up service for a fault from Focalecig.
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Bob
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Post by Bob on May 22, 2015 15:58:18 GMT
To balance the argument, i will use the following as they have been just about spot on, Fasttech, Focalecig, and 3Fvape.. all delivered and even back up service for a fault from Focalecig. Got a little problem with them as well at the moment - item arrived Coventry (Express Mail) 19/05 then got sent back to China - don't know why, unless damaged, I've PMd Doris, but suppose she won't be back until Monday.
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glen
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Post by glen on May 22, 2015 16:03:23 GMT
To balance the argument, i will use the following as they have been just about spot on, Fasttech, Focalecig, and 3Fvape.. all delivered and even back up service for a fault from Focalecig. Got a little problem with them as well at the moment - item arrived Coventry (Express Mail) 19/05 then got sent back to China - don't know why, unless damaged, I've PMd Doris, but suppose she won't be back until Monday. Blimey youv'e got two lots of luck, none and bad
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Bob
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Post by Bob on May 22, 2015 16:08:33 GMT
Got a little problem with them as well at the moment - item arrived Coventry (Express Mail) 19/05 then got sent back to China - don't know why, unless damaged, I've PMd Doris, but suppose she won't be back until Monday. Blimey youv'e got two lots of luck, none and bad At least Doris can normally get things sorted, amazing how these things always happen at the weekends though - thinking boilers breaking down etc., so you have to wait until Mondays
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glen
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Post by glen on May 22, 2015 16:13:20 GMT
Quite right Bob, normally some official letter, turns up Saturday morning and yoy have to worry about it tll monday, thank godness for Doris
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prr
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Post by prr on May 22, 2015 17:15:23 GMT
To be honest I would trust gearbest about as much as a fart after 15 pints of rough cider and a chicken vindaloo!
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glen
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Post by glen on May 22, 2015 17:19:55 GMT
To be honest I would trust gearbest about as much as a fart after 15 pints of rough cider and a chicken vindaloo! That much?
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jeffc
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Post by jeffc on May 22, 2015 17:20:56 GMT
Peeps you are not giving me confidence, I have a long outstanding order still awaiting to be shipped. Yes it was a pre-sale order. Have e-mailed them today for answers, but it`s Friday night here Saturday morning in China, will hopefully get reply on Monday.
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glen
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Post by glen on May 22, 2015 17:23:03 GMT
Peeps you are not giving me confidence, I have a long outstanding order still awaiting to be shipped. Yes it was a pre-sale order. Have e-mailed them today for answers, but it`s Friday night here Saturday morning in China, will hopefully get reply on Monday. Monday? Possible, but not necessarily this month
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Deleted
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Post by Deleted on May 22, 2015 17:32:20 GMT
jeffc julember the 33rd you may get reply
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jeffc
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Post by jeffc on May 22, 2015 17:38:27 GMT
@zuza What ??????
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Deleted
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Post by Deleted on May 22, 2015 17:40:32 GMT
its a date jeffc july or december on the 33rd day of that month just never know with gearbest could be a short wait or long wait
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