ringading
Senior Member
Joined:September 2013
Posts: 273
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Recent Posts
Last Online Mar 21, 2022 22:35:52 GMT
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Post by ringading on Sept 21, 2015 1:44:32 GMT
Having seen EVS on the forum I thought that I would place an order with them for a Smok X-Cube and a TFv4. Unfortunately the X-Cube fell out of stock during my order which I was unaware off. I was informed the following day by Katherine about the X-Cube and was given an expected delivery time. The TFV4 was posted out prior to the restocking of the X-Cube and was received the following day. The X-Cube arrived within the said time. Throughout, EVS kept me informed of everything I need to know with regards to my purchase in a very polite and professional way. Any forum member thinking of purchasing from EVS can rest easy with this retailer. For anyone who has not taken a look at their web site you should do. This for the better part has a very clean and well presented layout and doesn’t suffer from clutter that is present on so many other vendors sites. Negatives, I did see some some on the web site. e.g. Smok TFV4 quad coils. It is cheaper to purchase 5 individually then the 5 pack. So, with a good clean well presented web site, fair pricing and the best comms I’ve had from any vendor has put EVS at the top of my goto and buy list. I very highly recommend them. My thanks to Bargain CoilsDave.
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Deleted
Joined:January 1970
Posts: 0
Location:
Recent Posts
Last Online Nov 29, 2024 1:25:11 GMT
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Post by Deleted on Sept 21, 2015 6:49:32 GMT
Both Lee and Katherine have great attitudes to customer service and are a pleasure to deal with.
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Post by Bargain Coils on Sept 21, 2015 8:22:25 GMT
Hi Dave, Thank you for the kind words. It was a pleasure having you as a customer. We do try our best to keep customers informed regarding their orders. As I've said before if there is anything we can do better, just let us know. We appreciate all feedback! We are working hard to keep our stock levels up but inevitably we do run out from time to time. If there is anything you can't find on the site, just let us know, we can usually source it from someplace. Pricing difference noted and will be rectified today. Thank you both kreed ringading for the positive feedback. Have a great week, Katherine (and Lee).....
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