mxethey
Senior Member
Joined:May 2014
Posts: 429
Location:
Likes: 213
Recent Posts
Last Online Apr 2, 2024 17:03:30 GMT
|
Post by mxethey on Oct 7, 2015 18:31:57 GMT
Had response back from vendor today via email, make of it what you want
Hello ,
inside your box there is a booklet with information regarding your warrantee and all contact information you will need as they offer a 1 year warrantee
hey ho another great service from a uk vendor
|
|
phatfil
Super Member
Joined:April 2015
Posts: 2,881
Location:
Likes: 1,947
Recent Posts
Last Online Jun 15, 2024 1:31:31 GMT
|
Post by phatfil on Oct 7, 2015 18:55:27 GMT
a polite note informing them that manufacturer warranties and guarantees can only add to Uk statutory consumer rights not negate them. And that you have a contract of sale with them which is under dispute due to a product unfit for use and you want them to uphold their statutory responsibility and replace refund or fix the mod. freeing them to pursue any complaint with the manufacturer if they so wish once you have had a satisfactory result. After all what other incentive did you have purchasing from a uk supplier other than customer service and consumer rights. hmctsformfinder.justice.gov.uk/HMCTS/GetForm.do?court_forms_id=338 if u need to make a small claims court claim for your money back...
|
|
-V-
Super Member
Vaping Large
Joined:October 2012
Posts: 1,341
Location:
Likes: 510
Recent Posts
Last Online Nov 15, 2024 17:25:38 GMT
|
Post by -V- on Nov 21, 2015 20:40:00 GMT
My bottom cap is now knackered due to it being brass threads on the vt40 Such a nice device but silly to use a brass c frame The 510 is going but still workable right now. Did Windows ever sort yours? I was thinking to just rip it apart and use the dna 40 on something else.
|
|
mxethey
Senior Member
Joined:May 2014
Posts: 429
Location:
Likes: 213
Recent Posts
Last Online Apr 2, 2024 17:03:30 GMT
|
Post by mxethey on Nov 22, 2015 7:42:22 GMT
My bottom cap is now knackered due to it being brass threads on the vt40 Such a nice device but silly to use a brass c frame The 510 is going but still workable right now. Did Windows ever sort yours? I was thinking to just rip it apart and use the dna 40 on something else. No the vendor replaced the c frame in the end, but i will buy more c frames case it goes again. cigreen.com/en/47-spare-parts has all the vt40 spares but i have been waiting for the c frame to be in stock for months now
|
|