ringading
Senior Member
Joined:September 2013
Posts: 273
Location:
Likes: 168
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Last Online Mar 21, 2022 22:35:52 GMT
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Post by ringading on Feb 18, 2016 20:33:21 GMT
Customer service from boxmodkings is outstanding.
Ordered a Aqua SE v2 from the above. Unfortunately a mix up was made and I received a Aqua FX. Contacted boxmodkings about 8pm this evening. Within minutes I received a text followed by a phone call. A replacement will be sent out for delivery saturday. The gentleman I spoke with was very apologetic about this mix up.
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thebishman
Super Member
Joined:January 2016
Posts: 6,683
Location:
Likes: 4,685
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Last Online Apr 2, 2016 14:39:37 GMT
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Post by thebishman on Feb 18, 2016 20:56:19 GMT
Nice to hear of good customer service skills
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