arron
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Post by arron on Mar 29, 2016 5:48:49 GMT
Woke up to my refund, same old same old
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jtc
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Post by jtc on Mar 29, 2016 6:07:58 GMT
Rubbish, crap, never again. All the UK should never trust gearbest ever again.!
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esuxa
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Post by esuxa on Mar 29, 2016 6:08:33 GMT
This was bound to happen. Really grinds my gears when you actually spot a bargain and not just a "fantastic sale" price which was previously the same god damn price anyway!!! Typical it was a mistake a d not an actual bargain! I know it's notyour fault isabel22 but these mistakes keep happening, doesn't really fill a buyer with confidence
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isabel22
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Post by isabel22 on Mar 29, 2016 6:26:56 GMT
Hello friends, I have to shoulder the result and would be blamed too because i post yesterday The truth is that we wanted to set lower price for UD wire box while made a mistake The cost of Tesla Nano 60W is around $38, so such a lower price cannot be approved by financial depart I know its not the first time happen this, but what i can do is to help your issue and save your money here Many people believe us because we can supply the lower price You are professional on vape and this industry, and you can see the regular price everywhere. I know its hard to be forgive, but i just want to do apology and hope to do something help you Sincerely Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 6:39:55 GMT
Dear friends, I know its hard to accept such a thing I am here to help you solve the thing and compensate What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel
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TJ
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Post by TJ on Mar 29, 2016 7:01:17 GMT
isabel22 I fell for it as well, this is the 4th time for me now so to be fair your company have had enough chances from me, my order was W1603281059519276 , shan't bother with your false flash sales again as it's just one mistake after another.
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isabel22
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Post by isabel22 on Mar 29, 2016 7:14:43 GMT
Hello Tracy, I really thank you as a regular clients to support us Also, i was upset for this issue, because its also a big loss for our reputation. I promise i will check again and again in future before i post if i still have chance work here I am really worried about the issue cause the bad result and inconvenient for you Service center did write to you and do compensate, what i can do is to apply some items to to a giveaway here as compensate I know its far from enough, its the most i can do Sorry again, i am very guilty Best regards Isabel
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Deleted
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Post by Deleted on Mar 29, 2016 7:38:01 GMT
Dear friends, I know its hard to accept such a thing I am here to help you solve the thing and compensate What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel We DONT want giveaways to SOME lucky winners. we want accurate advertised prices and commitment to your customers.
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isabel22
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Post by isabel22 on Mar 29, 2016 7:39:10 GMT
Dear friends, I know its hard to accept such a thing I am here to help you solve the thing and compensate What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel We DONT want giveaways to SOME lucky winners. we want accurate advertised prices and commitment to your customers. OK, i promise the post won't be wrong price in future
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Deleted
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Post by Deleted on Mar 29, 2016 7:41:50 GMT
We DONT want giveaways to SOME lucky winners. we want accurate advertised prices and commitment to your customers. OK, i promise the post won't be wrong price in future And how many times are you going to promise this? Chrissie something needs to be done here. No other vendor, Chinese or otherwise has done this consistently like gearbest has.
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isabel22
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Post by isabel22 on Mar 29, 2016 7:43:46 GMT
I am sorry i don't want to see such an issue too Its also not good for our reputation, i just want to help issues here
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Lee
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Post by Lee on Mar 29, 2016 7:48:21 GMT
Expected and gutted at the same time As for the comparison to FT. Since when has running a website and stock control, been any different, depending on what you sell Lame BS excuse Order Number W1603281031214104
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jim750
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Post by jim750 on Mar 29, 2016 7:54:31 GMT
isabel22 this is not fair if you advertise a price you should honor that price it is not our fault someone at your company made a mistake I hope you can do something to make this right Order number WP1603281103464228
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Taylor
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Post by Taylor on Mar 29, 2016 7:56:54 GMT
I can only say the company should honor the price paid for the units. The company has made the mistake not the customer. I think any decent company would do this. Reading posts I see this has happen more than once. If this is the case how can you say this will never happen again. This should of been corrected the first time.? I just feel for all you's guys who was excited about winning something in a flash sale and the next day the company saying you can't have this item. This is Not exceptable at all. And I feel this company shouldn't be venders on this site upsetting everyone.
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Deleted
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Post by Deleted on Mar 29, 2016 7:57:35 GMT
Refund pending in my PayPal account now reason for it pending : the money has to be received by gearbest for it to be sent back, so about 2 - 5 days turnaround. No one can refund money until they receive the money first
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