Dropped laptop

[matty198111]

My daughter just dropped her laptop

Now it wont do anything and is bleeping

Its only 3 months old
Cant believe it, gonna be costly

[timnowvapes]

Contents insurance - it is why we have it, quite possibly broken something and I don't think the hard drive would have appreciated it it happens, but think of the value of it, think of the replacement costs, and then think what your excess fee is - I mean you don't want more expense, you've got a shed load of building work to do in your garden

Sorry to hear it has happened though, these things do happen - will assume you didn't have an accidental damage warranty on it?

All the best - will be a hassle and cost of few extra pennies none of us seem to have these days, but you'll get it sorted - and maybe think of a tablet with shock proof case next time

edit - my fourth ruddy post edited cos I can't spell nor have any use of grammar today [/i]

[matty198111]

Missus just said when she ordered it she to out accidental damage, cost £4 amonth and thought it worth it as it was for the kids

Gonna ring them tomorrow, we did have the same insurance on our tv a few years back and the same daughter chucked het toy horse through the screen which they couldnt fix so sent us the value of tv in vouchers

Ended up with a bigger tv, micro wave,2 mp3 players and a ps3 game lol all for price of original tv

[maccafan]

Count the number of beeps from a fresh ON button push and you can usually tell what has gone wrong..Do a search for BIOS beeps..

If the RAM has been knocked off due to the shock, it's usually easy to lock back in...

Obviously if you have decided on claiming insurance, then don't do anything..

[beautycat]

Hope you get it sorted matt, what a pain

[timnowvapes]

Good 'ol accidental damage - sometimes it is worth paying for

[matty198111]

Aug 5, 2012 20:19:55 GMT maccafan said:

Count the number of beeps from a fresh ON button push and you can usually tell what has gone wrong..Do a search for BIOS beeps..

If the RAM has been knocked off due to the shock, it's usually easy to lock back in...

Obviously if you have decided on claiming insurance, then don't do anything..

It is continuous
I looked up bios beeps but cant make it out ???
Lots of different ones to choose from

Mat

[timnowvapes]

If your phoning insurance, get your paper work ready, ignore the beeping for now, I doubt very much it will fix itself (offer it a vape, you never know?) - and concentrate on enjoying the rest of your evening, and getting your plans ready for your new pond and bar

[maccafan]

If it's covered, I wouldn;t worry about troubleshooting it..Let them sort it out..

[matty198111]

Aug 5, 2012 20:30:34 GMT timnowvapes said:

If your phoning insurance, get your paper work ready, ignore the beeping for now, I doubt very much it will fix itself (offer it a vape, you never know?) - and concentrate on enjoying the rest of your evening, and getting your plans ready for your new pond and bar

Oh yeah i wasnt gonna fix it, i usually just give things a whack and if that aint done it then its in the bin.

Will ring them tomoz

[PeeKay]

I agree with Macca - it's possible that the RAM has dislodged. I know you said that the beep is continuous, but do you hear different lengths and pitches in the beep? Something like:

Beeeeep - beep - beep . . . beeeeep - beep - beep
for one long beep with two short ones

RAM tends to be fairly obvious (well, to the trained ear anyhow), but the hard drive might have been damaged if it was on while dropped too. Double check the battery is seated correctly.

Of course, you could take the hit on the insurance too.

[PeeKay]

Oh - one more thing. I've been told by my insurance company that expensive items need to be listed - and they include computers and laptops in that. Hope that doesn't become an issue.

[matty198111]

Aug 5, 2012 20:38:29 GMT PeeKay said:

Oh - one more thing. I've been told by my insurance company that expensive items need to be listed - and they include computers and laptops in that. Hope that doesn't become an issue.

Its the same sound and same length

The insurance is with the shop, so its only for this one item
Just looked on there website and it says they will fix or replace it within 21 days

[maccafan]

Most probably graphics chip or processor has been damaged or lost contact due to shock if it is not the RAM..Those are the only three issues which will cause a dead screen and beeping..If only the hard drive is damaged it will still post and display hard drive error...

Insurance claim is best..

[matty198111]

Cheers all for the advice

Hopefully tomoz it will be sorted