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Hi Rick,

Thanks for trying our stuff out. I've just dropped your order off at the post office (along with about 50 others that seem to have come from this forum!). You should have it tomorrow or Saturday at the latest.

Yes, one week is the amount of time we recommend to steep the liquids from the 'bottled date' you will find on each bottle. I find that there is some improvement in certain flavours after that period of time but it is much less noticeable than the changes in week 1. Some of them will be be more than a week old already, but because we've had so many orders we had to make a lot of them fresh. In future a large majority of our liquids will be sent out pre-steeped.


Thanks for the feedback on the site. We don't plan to offer 30 or 50ml bottles simply because once the prices are back to normal you will be able to get bulk discounts on larger orders anyway. The good thing about that is you still get a discount on an order of 50ml for example, but that 50ml doesn't need to be all the same flavour or strength; it can be any combination of 5 10ml bottles. I'd not seen anything like that available so I that's why the site is the way it is. I'm not sure if people will catch on or not but we'll see in time

Hope this helps, and if you get time I'd really like to hear what you think about the liquids once you've tried them out .


Rob - DarkStar

We don't have product descriptions for each of the flavours yet with it being a new website and due to the order selection system. There are a lot of reviews and posts with customer feedback floating around on POTV that you will be able to find with a quick Google search though. I will add a flavour description page at some point in the near future

Me too, It's just a shame that there isn't a feature that allows people to rank them by importance because with hindsight the outcome so far has been very predictable! Good to reinforce the point though at the very least.

Yeah it's been a worry, but my own view on the matter is that the trend towards vaping and the community surrounding it has become too strong for politicians to agree (in large enough numbers at least) to squash it. The backlash would amount to political suicide and I think it's unlikely that any amount of Big Pharma lobbying will cause them to make this trade off. They have too much to lose.

Of course the other factor here is that many of the MEPs may have voted in ignorance if it weren't for the efforts of our community to educate them and voice their concerns. I think a large number of these people will now be better able to make an informed ethical judgement and act on it. Politicians can and have done horrific things, but I don't think enough of them are so far gone as to let something like an ecig ban slide through.

Just my thoughts on the subject. I'm sure many will disagree but that's basically the reasoning that gave me the confidence to become a vendor despite the threat of a ban on my products.

That's great, thanks for your order!

We'll definitely be adding more flavours coming after the launch sale has ended so you'll have plenty of others to try eventually

Banana and Custard type flavours are very much up there on the list to develop too.


Cheers, Rob

Thank you, I'm enjoying it here. You're all so friendly!

I think that's a good point about offering more options. The problems with this come from added complexity to stock issues and recipes which is why I think more vendors do not do it. For example I have 15 flavours at 7 different strengths which means I must have 105 boxes to store and organise these. If a vendor were to have a similar stock system to mine (which is somewhat necessary for allowing the liquids to steep prior to dispatch), offered the same 15 flavours at 7 strengths, but were to also offer 3 different flavour strength options and 5 PG:VG ratios then that would increase the number of required stock containers from 105 to 1575. That would be with a comparatively small range of flavours too, so the only valid option would be to make up the bottles as they were ordered which would mean that it would be at least a week before they were steeped sufficiently. This would also make the process much messier and would almost definitely require selling at a higher price to customers. That said there is probably a place for such a vendor in the market.

Do you know of any online vendors who offer these kind of customisations? If you do I'd be interested to order from them to get an idea of how they manage their processes. It certainly wouldn't be an easy task if they were putting out large numbers.

Thanks lairey,

I completely agree. There's a thing known as the lifetime value of a customer, and the way I see it the cost of putting in that extra bit of effort or sacrificing a small amount of stock to ensure someone has a positive experience buying from you is well worth it in the long term. Not only that but it gives you a good feeling to be doing the right thing and making people happy.

That's two of you who have mentioned concentrates in the last few posts and I've now made a highlighted note of it in my 'research' list. Watch this space