isabel22
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Post by isabel22 on Mar 29, 2016 7:43:46 GMT
I am sorry i don't want to see such an issue too Its also not good for our reputation, i just want to help issues here
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isabel22
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 7:39:10 GMT
Dear friends, I know its hard to accept such a thing I am here to help you solve the thing and compensate What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel We DONT want giveaways to SOME lucky winners. we want accurate advertised prices and commitment to your customers. OK, i promise the post won't be wrong price in future
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isabel22
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Post by isabel22 on Mar 29, 2016 7:14:43 GMT
Hello Tracy, I really thank you as a regular clients to support us Also, i was upset for this issue, because its also a big loss for our reputation. I promise i will check again and again in future before i post if i still have chance work here I am really worried about the issue cause the bad result and inconvenient for you Service center did write to you and do compensate, what i can do is to apply some items to to a giveaway here as compensate I know its far from enough, its the most i can do Sorry again, i am very guilty Best regards Isabel
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isabel22
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 6:39:55 GMT
Dear friends, I know its hard to accept such a thing I am here to help you solve the thing and compensate What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel
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isabel22
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 6:26:56 GMT
Hello friends, I have to shoulder the result and would be blamed too because i post yesterday The truth is that we wanted to set lower price for UD wire box while made a mistake The cost of Tesla Nano 60W is around $38, so such a lower price cannot be approved by financial depart I know its not the first time happen this, but what i can do is to help your issue and save your money here Many people believe us because we can supply the lower price You are professional on vape and this industry, and you can see the regular price everywhere. I know its hard to be forgive, but i just want to do apology and hope to do something help you Sincerely Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 6:20:31 GMT
Hello friends, Its obvious that this is a big mistake, the cost is around $38 to be honest. So even the service center didn't write to you, financial depart won't verify We wanted to set the lower price of UD wire box yesterday, but made the mistake for this one I was upset for this issue because i have to shoulder the result and blame here What i can do most is that make a giveaway and apply 5 items to send the giveaway winner Its the best i can do, just want to show our guilty and appreciate I know its far from enough , just compensate from myself, or i cannot imagine what will happen to me Thanks sincerely to all friends Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 4:14:17 GMT
Hello Lexs1411, Thanks for your support sincerely You are the lucky person that never had issues To be honest, some friends had issues here, but i will try my best to help them solve out the problem Last night, the price is a wrong price, we want to set a lower price for UD wire box , but made a mistake As you know, the Tesla Nano 60W is over than $40 on the market everywhere, so last night $13 is obvious a wrong price Last, i want to compensate for all friends who had a loss last night. No matter what issues company had, i am here to help you solve the problem and save money Best regards Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 4:00:50 GMT
Hello Poula, I know its not the first time, but we also upset for this because its a great loss for us So i hope to do some compensate for all of you who made order last night for this mod Send me your order number if you don't mind. What i can do is that to make compensate for you Sorry again for the issue Best regards Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 3:19:09 GMT
Hello Get Off My Cloud, Thanks for your sincerely words, its truth that some of items are presale and list on site before we got them And after the last issue, i also promised not to post items which are not in stock So you can see my post almost are promotion are hot sell items in stock Such issue happened make both you and us upset, because company need to improve a lot Many friends said that efun and fasttech seldom have such problems ,its the truth That's also because their major is ecig, but our ecig is one of the small part in Gearbest And we really need to be supported, so i am willing to share coupon with you here But i need to do a lot to avoid the issue happen Anyway, i want to say sorry for this though it makes no sense, what i can do is that to save your money So i want to do some compensate if you don't mind. Best regards Isabel
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isabel22
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Post by isabel22 on Mar 29, 2016 2:22:22 GMT
Sounds like its going to be marching orders. This happens too often. Hello tubthumper, Its the truth that its our mistake, because we want to set the price on Youde Wire Box as lower price But made the mistake on Tesla Nano 60W, its a pity that we made such a mistake Sorry for the all inconvenient and i am also blamed this I feel very guilty for all of you Nothing but appreciate for you support, i know its a big mistake cause lots of order for this one in the past 10 hours. Anyway, we want to make an apology I know its hard to get the forgive from you, but we just want to offer the lower price As you know, the market of Tesla one is over $40, so its impossible to get this one by $13 Last, i want to do some compensate for you by myself Best regards Isabel
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isabel22
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 1:46:01 GMT
Dear friends, We want to make an apology for our mistake We set the wrong price yesterday , and we know many friends made the order already Sorry to tell you all the order may be refunded in few days,because the cost of Tesla Nano is around $40 We feel very sorry for this issue, and i promise we will send each you 100GB points for the inconvenient And i will share coupon with you in future to save your money, but this time is an disaster for us Last, we are guilty for our mistake again, sorry for the issue Best regards Isabel
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isabel22
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Joined:March 2015
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 1:42:06 GMT
Dear friends, We want to make an apology for our mistake We set the wrong price yesterday , and we know many friends made the order already Sorry to tell you all the order may be refunded, because the cost of Tesla Nano is around $40 We feel very sorry for this issue, and i promise we will send each you 100GB points for the inconvenient Last, we are guilty for our mistake again, sorry for the issue Best regards Isabel
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isabel22
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Joined:March 2015
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 1:22:01 GMT
Hello tcg69,
It may be the Server Cache problem
I checked the stock and found we still have these two color in stock
So you can have a try again
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isabel22
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 29, 2016 1:12:17 GMT
Dear friends,
We want to make an apology for our mistake
We set the wrong price yesterday , and we know many friends made the order already
Sorry to tell you all the order may be refunded in few days,because the cost of Tesla Nano is around $40
We feel very sorry for this issue, and i promise we will send each you 100GB points for the inconvenient
And i will share coupon with you in future to save your money, but this time is an disaster for us
Last, we are guilty for our mistake again, sorry for the issue
Best regards
Isabel
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isabel22
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Joined:March 2015
Posts: 709
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Likes: 479
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Last Online Aug 27, 2015 1:11:22 GMT
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Post by isabel22 on Mar 28, 2016 11:31:55 GMT
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