Amazing Vape - Joyetech, Dekang and more!

[jorge]

Hello everyone! I'd like to invite you to visit Amazing Vape,a place where you will find lots of Joyetech products (including the eGo-C - regular and in the upgrade version, the eGo-T and the plain eGo, also in their USB versions, accessories and Joyetech's e-liquids), loads of Dekang e-liquids in PG(30 ml and 10 ml) and VG (30 ml), adapters, drip tips and eGo carrying cases.

I'd also like to announce that we'll be selling the Twist batteries soon, as well as the new GS VV mod that one may adjust in 0.1 increments between 3 and 6 volts!

One thing people almost never do is read the TOS - as a responsible supplier, I'd also like to ask you to read our TOS, all in huge characters so everybody's able to read!

Welcome and hope you enjoy our shop, its products and its prices!

[fagin]

Wouldn't it make more sense to have a working website?

[jorge]

Sorry, it's working. My mistake.

[fagin]

Just a few comments:

I see stuff is shipped directly from China. That would rule me out, especially when you say you are based in Portugal. Without trawling through your whole site, it isn't obvious.

What on earth does this mean:
" We do sell to the United States, Canada and the United Kingdom as long as contacts are not made through ECF."

Returns - "We emphasize the insurmountable fact that the procedure will imply the coming to Portugal of the defective article at the customer’s expense, its routing to China and only then the sending of a new article to the customer anywhere in the world."
Unacceptable to me.

"...we deem it inappropriate to make refunds, except for situations when a device arrives broken to the customer’s hands, which is basically impossible due to the quality and care placed in packaging..."
Seriously? I mean really, seriously?

[Perpetua]

I'm in complete agreement with Fagin . . . you really need to make it considerably more obvious Jorge that any items purchased from you will be coming via China.

I can't see how that would work well for us, if I'm honest, but good luck with it all.

May 8, 2012 9:22:47 GMT fagin said:

What on earth does this mean:
" We do sell to the United States, Canada and the United Kingdom as long as contacts are not made through ECF."

I'd imagine that Jorge isn't registered as a Supplier on ECF Fagin, they take a very dim view of unregistered Vendors selling via their forum.

[jorge]

Hmm, I am a Registered Supplier at ECF indeed and I agreed not to sell to North America and the UK if contacts are made via ECF (a PM, for example), simple as that. It also means I'm probably pretty serious (apparently bad in the classical vendor's viewpoint but perfectly solid, something I like to see in others and myself as well).

Other than that, I made it quite clear that people should read the TOS and I ask you guys: how many people advertise that clearly and how many have it as clear as I have it in the TOS? Do you really think I should place an advert in huge letters in the homepage saying something like "All our products come from China"? Have you ever seen anything like that anywhere?

As for the rest, I'm just being totally honest. Most vendors are partially honest - I know so because I'm a vaper too and because I've known vendors. Some I do appreciate, some not that much. But I do understand most of fagin's points. I can understand what's said about defective articles but how else would I put it without lying? And does any vendor pay for the mail when receiving some item back? Name me a handful, please. I'd still have to pay for the mail to China and for the shipping costs of re-sending a new item, meaning bye-bye profits. Refunds...... well, either one accepts that one's a responsible adult and doesn't decide he/she bought something and doesn't want it anymore or there is a very logical reason for the refund since vendors aren't millionaires and I certainly am not. An item may arrive broken? Ok. It may. Though my experience tells me the way things are packed in China it is almost impossible. But they may. If they actually do (hard, hard, hard as it may be) the customer's perfectly safe, that's all I mean.

So... I accept that you disagree with this and that on occasion but, please, really no need to bash me.

[fagin]

I'll stick to local sellers and be protected by
www.legislation.gov.uk/uksi/2000/2334/contents/made

[Perpetua]

I stand corrected on the ECF point then Jorge.

But I beg to differ about the '' bashing '' remark, perfectly valid points have been made . . . you don't make it that obvious where your items will be delivered from on your site.

How many buyers read through a Vendor's TOS's before they make a purchase . . . not many I'll bet.

What do you anticipate delivery times will be for customers?

[Brian]

So we are responsible for customs?

Why on earth would we order from you at higher prices than our local vendors, wait up to 3 weeks for delivery, than get stung by customs and RM charges?

Then have to pay for shipping to some far flung place if the device is non-functioning?

This might not be "Dragons Den," but,

I`m out!

[jorge]

@ Perpetua: just what I said in the first post - most buyers don't read through the TOS (usually complicated and in small characters) and they should. I asked people to read them, I said it's always important and now there are people who seem angry at me for giving sound advice. It's not ok (and I'm not speaking of you). About where the items come from, I simply can't say it but I can guarantee that they come from reputable sellers and that they're totally genuine, not copycats - everything I have on the site is totally genuine.Regarding the delivery times, well this is one of China's fastest suppliers, namely because they place their orders quickly and because they get to the airport quickly as well (that makes a huge difference in China); so, the delivery times would be the same as they would take if one placed an order with them depending on where they're headed for. Once I got lucky and received an order (to Portugal) in 6 days (not six working days); usually it takes longer but we all know that well. My perfsonal wish would be for things to be delivered right the next day as you may imagine...

@ brianfletch: nothing special about being responsible for customs when you order from outside the EU and of course it would be impossible for me to travel around the world taking care of customs. Whenever I order from, say, China or the United States, I'm responsible for customs. I must say I never had any problem with customs because I try to buy wisely - that doesn't mean the customs can't be a drag. They can, of course. As for ordering from me at higher prices than local UK vendors charge, I bet you didn't really pay attention to the prices. Things are perfectly affordable and cheaper (or much cheaper, depending) than in Europe.

@ fagin: you may stick to local sellers as much as you wish - I understand nationalism. That still doesn't make it right to bash me (forgive me for insisting) for no obvious reason.

Having said all this (and regretting the situation quite a lot), you're all still totally welcome at Amazing Vape!

[Brian]

I noticed you have an ego t kit with 650 mah batteries for 51 euros. £41.86 + 10 euros delivery £8.50

Britvapes does the ego t kit with 900 mah batteries for £29.99 less £3 for using discount code bvany and free shipping.

I can look for other prices to compare to some of your other items if you wish.

I still dont understand why you think we would buy from your company when we have such good vendors here, or we can shop direct from China ourselves if we want to wait 3 weeks.

Good luck in your endeavours though

[jorge]

Well, all is well. Of course you have good vendors there and I buy from a few on occasion, depending on what I want. I also buy from China, the US (although the customs are more dangerous regarding things that come from the US for some reason only they know), Spain and, of course, Portugal. 51 € makes 49 Pounds, alright. I guess Britvapes must want to get rid of their eGo-T kits or something, especially now with the eGo-C and now that there's no minimum price on Joyetech's products older than the eGo-C (maybe I should dump the eGo-Ts and eGos and focus on the eGo-Cs.....)

Of course you can buy directly from your own vendors and of course you can buy directly from China and nothing's stopping you from doing so. I shop from China myself. But I don't think their prices are substantially different from mine, I took care of not overcharging anything even though you found a nice, well chosen example there with Britvapes and their eGo-Ts.

The only thing that clearly bugs me is how aggressive the community's acting towards me when it's a "friendly, helpful UK forum where everyone is welcome. Totally independent, unnafiliated and unbiased". As if I were some invader or something, it's clearly weird. I must add that Chrissie seems to be a very nice person and I'm sure most forumers are but what's been happening in this thread is weird. Frankly people, you don't want it, don't buy it. All is fine. Just, please, don't be rude, it's not a nice quality. And if you change your mind you're still welcome at Amazing Vape, ok? Really.

Now, I have to take care and do something about the newest GS VV Mod, which is actually a novelty I don't see everywhere right now. It'll be available as soon as I can for anyone who wishes to buy it.

EDIT: Btw, I just checked it at Britvapes and couldn't see Joyetech written anywhere on the box they present...

[Brian]

May 8, 2012 14:30:19 GMT jorge said:

@ Perpetua: just what I said in the first post - most buyers don't read through the TOS (usually complicated and in small characters) and they should. I asked people to read them, I said it's always important and now there are people who seem angry at me for giving sound advice. It's not ok (and I'm not speaking of you). About where the items come from, I simply can't say it but I can guarantee that they come from reputable sellers and that they're totally genuine, not copycats - everything I have on the site is totally genuine.Regarding the delivery times, well this is one of China's fastest suppliers, namely because they place their orders quickly and because they get to the airport quickly as well (that makes a huge difference in China); so, the delivery times would be the same as they would take if one placed an order with them depending on where they're headed for. Once I got lucky and received an order (to Portugal) in 6 days (not six working days); usually it takes longer but we all know that well. My perfsonal wish would be for things to be delivered right the next day as you may imagine...

@ brianfletch: nothing special about being responsible for customs when you order from outside the EU and of course it would be impossible for me to travel around the world taking care of customs. Whenever I order from, say, China or the United States, I'm responsible for customs. I must say I never had any problem with customs because I try to buy wisely - that doesn't mean the customs can't be a drag. They can, of course. As for ordering from me at higher prices than local UK vendors charge, I bet you didn't really pay attention to the prices. Things are perfectly affordable and cheaper (or much cheaper, depending) than in Europe.

@ fagin: you may stick to local sellers as much as you wish - I understand nationalism. That still doesn't make it right to bash me (forgive me for insisting) for no obvious reason.

Having said all this (and regretting the situation quite a lot), you're all still totally welcome at Amazing Vape!

Ive higlighted your comment to me.
I was`nt being rude at all. I simply replied to your challenge.

I also stated that if we wanted to buy a particular product, that if you are cheaper than a local supplier, why would we waste time buying from you when we can buy direct from China and cut out the middleman.

Can you not see that?

If you took responsibility for faulty products it might be worthwhile buying from you, but as it could potentially take weeks for a replacement, I cannot see where you are going to be an option for the UK market.

I again wish you well in your business though.

[jorge]

Oh, well... Maybe we should finish it here. I do take responsibility for faulty products and I sincerely hope there are none to very few - but of course I do. Would it take weeks for the replacement? I guess. Rudeness is being unwelcome and that's how a few people have made me feel. But to me that's in the past. Since it's a global market you can buy anywhere you like. I've never ever seen this kind of provocation in any ecig forums, that's why I'm a bit astonished. Still, while I do understand every word you say, buying and selling is more than simply "cutting out the middleman". No hard feelings here (I don't even know you and you don't know me) but I'd just like to politely ask those who just want to come here and rant or sabotage in any way to keep it to themselves.

Everybody else is clearly welcome with their constructive comments and doubts.

[fagin]

May 8, 2012 14:30:19 GMT jorge said:

@ fagin: you may stick to local sellers as much as you wish - I understand nationalism. That still doesn't make it right to bash me (forgive me for insisting) for no obvious reason.

Hi Jorge

I think you are taking this the wrong way, but to set the record straight, I hold three passports, and although one of them is British, I actually consider my nationality to be Kiwi. So nationalism doesn't come into it.

But if local suppliers can give excellent prices, next day delivery, and I'm protected by the Distance Selling regs I linked to, you'd have to have an exceptional offering to match that.