iClear 16 and 30 replacement heads now in at fasttech

[Deleted]

This has been posted in the Fasttech thread but is such good news it deserves the attention in a thread of it's own. All variants available in the drop down menu

www.fasttech.com/products/1/10005988/1460800-coil-heads-for-innokin-iclear16-clearomizer-5-pack

[Karma]

I have some in my basket. Just waiting for FT to credit me with the order that didn't turn up,( it really is worth being persistent) before completing checkout

[Deleted]

Sept 17, 2013 18:27:25 GMT Karma said:

I have some in my basket. Just waiting for FT to credit me with the order that didn't turn up,( it really is worth being persistent) before completing checkout

I have a few dollars in my credit account but I want to use them against the Ithaka RBA  .... However I am going to wait until early November when the Chinese holiday backlog will have been cleared. I have enough iClear heads from Health Cabin to last me for several years as none of my 6 iClears has blown a head as yet  ... and the oldest is over 4 months old! 

[canford]

I have just tried to order but looks like there is a problem with the site, account is restricted and lots of other people have the same problem.

[griffon10]

yeh lots of talk on ukvapers that fasttech paypal account is suspended.
don't know if its true or not,time will tell

[Perpetua]

Oh dear . . . here's the link to the thread on UKV:

ukvapers.org/Thread-Uh-oh%E2%80%A6-looks-like-PayPal-have-clamped-down-on-FT

[upgrader]

Comes up with account restricted
On another note my last order arrived in 7 days, but 2 orders Im still waiting on after over 2 weeks......just raised a ticket.

[barrynorton]

Whoa, just got mine in time. Hope they honour the order (but it was only 6 bucks)

[canford]

Everythings ok now!

[griffon10]

MESSAGE FROM FASTTECH ON UKVAPERS

Here's what the fiasco is about:

PayPal sent an e-mail to us about 9 hours ago (at about 11pm HK time) asking if we are in the US (like they don't already know) and if we are US based, they need our IRS tax number. Since it's mid-autumn festival, no one was monitoring e-mail on a holiday midnight.

They've asked the exact same thing in October 2012 by the way. We completed their questionnaire as soon as their e-mail was read just like this time, and they did not lock us out at that time.

Our account became restricted at approximately the same time that e-mail was sent, and as soon as I completed the questionnaire just now, our account has immediately returned to normal status and checking out is fine now.

The questionnaire says that they have contacted us many times without a response. That is simply false. We login to our account numerous times throughout each day to handle and respond to customer requests such as payment disputes. We also have a dedicated account manager who is based in China, and contacts us by phone for all priority matters requiring our attention.

The good thing that has come out from this, is that it has prompted us to start working on adding alternative checkout methods, and we'll begin doing that now. I'll update here when they are ready. Please stay tuned.

I still can't believe this is how PayPal operates but, thank you again for your patience everyone. Again, all is working now -- please try completing your order again if you have seen an error in the past few hours.

[barrynorton]

I really hope they add proper credit card support. This will do a lot for community sustainability through new legislation. PayPal/eBay always over-enforce.