Skwoddy
Super Member
^Vape me^
Joined:December 2012
Posts: 3,645 
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Last Online Sept 5, 2023 23:51:57 GMT
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Post by Skwoddy on Dec 18, 2012 18:33:17 GMT
Think I read in the news that they are getting fined for not answering the phones, obviously too busy picking on the christmas shoppers.
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Juice Kitchen
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Last Online May 6, 2013 10:56:45 GMT
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Post by Juice Kitchen on Dec 18, 2012 18:47:37 GMT
Customs really needs a big shake up, it seems there's no rhyme nor reason to what they do. At least Dick Turpin wore a mask. Its not Customs who are making these charges, only import VAT and duty if it is applicable. This is worked out automatically when the declaration is sent. If the agent uses the wrong info, then you get charged VAT/DUTY. The amount of people in the Airfreight clearance industry that do not know what they are doing in this country is disturbing to be honest. Its the Customs Agents that rob you blind, to be honest £13.50 is pretty cheap for a clearance. The usual charge for the actual Clearance usual LHR agents charge approx £35.00 to £55.00 per entry. Then they rob you with handling fees etc. Import VAT should not have been charged if the product was sent out for repair and return to the UK. Its been cleared using the incorrect proceedure code. Its the Customs Agent (ie//DHL etc) that have messed up here. I would contact the Clearance agent and tell them they have entered this incorrectly and this product is being returned after repair. If you want help with this, I can point you in the right direction as I have spent 18 years in the clearance industry robbing innocent Companies blind! EDIT: That goes to both womble and baconandeggs Just send me a PM and Ill help you get the VAT back. |
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lazydog
Senior Member
The lazydog is a knackerd dog!
Joined:April 2012
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Last Online Apr 27, 2017 12:28:49 GMT
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Post by lazydog on Dec 18, 2012 19:19:07 GMT
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Juice Kitchen
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Joined:August 2012
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Last Online May 6, 2013 10:56:45 GMT
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Post by Juice Kitchen on Dec 18, 2012 19:26:55 GMT
Nice thread but the VAT has already been paid so its all about doing a reclaim now!
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womble
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Last Online Jul 8, 2016 23:24:58 GMT
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Post by womble on Dec 19, 2012 12:43:13 GMT
Yay! Got it back.
Thanks DB and thanks for the pm, but Carl from Vapist vapourisers has already said he will pay me back for the customs charges as he had it sent directly to me. I have advised him of your kind offer though, thankyou for that.
I suspect someone at Provape needs to send fixed items in a different way.
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Post by Perpetua on Dec 19, 2012 20:00:55 GMT
Great news Womble . . . in time for Christmas as well.  |
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Post by Sandra (aka Chillax) on Dec 19, 2012 20:02:08 GMT
Glad it is back, home  |
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