2smok
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Post by 2smok on Nov 23, 2012 23:35:34 GMT
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2smok
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Post by 2smok on Nov 30, 2012 2:27:10 GMT
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2smok
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Post by 2smok on Dec 1, 2012 1:06:36 GMT
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2smok
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Post by 2smok on Dec 15, 2012 0:46:44 GMT
Hello! Another weekend,another promotion with great devices. All of them for IMMEDIATE SHIPPING. Check it out: New V1 Power kit and the Joyetech eVic are available. Also don't forget you forum discount code. Best regards.
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2smok
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Post by 2smok on Dec 20, 2012 21:52:16 GMT
Hello, I don't know if you have heard but the world is coming to an end. So, why not start to stock your bunker? Here is a discount to help you with it: Best regards.
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2smok
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Post by 2smok on Dec 21, 2012 17:33:51 GMT
The world didn't end but the promotion is still available for a little longer. Don't miss it!
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Deleted
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Post by Deleted on Dec 21, 2012 17:45:35 GMT
please can you contact sarah username Ratfinkz, RE. her purchase, many thanks
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Moon
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Post by Moon on Dec 21, 2012 18:17:59 GMT
please can you contact sarah username Ratfinkz, RE. her purchase, many thanks I'll second this.
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fagin
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Post by fagin on Dec 21, 2012 22:21:43 GMT
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2smok
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Post by 2smok on Dec 22, 2012 2:12:51 GMT
Thanks for the link. Any problems that happen should be dealt with costumer support (i am not part of it but can direct you the right way to do it).
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2smok
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Post by 2smok on Dec 22, 2012 2:13:13 GMT
Hello, One promotion ended and another one starts. All orders will be sent monday morning and don't forget to use the DISCOUNT CODE!!! Best regards
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River
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Post by River on Dec 22, 2012 6:06:53 GMT
Thanks for the link. Any problems that happen should be dealt with costumer support (i am not part of it but can direct you the right way to do it). Personally i think "customer support" should come on here and sort this out once and for all,do you really think people are going to purchase from you when you cant be arsed to sort out a simple problem
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Phoenix .
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Post by Phoenix . on Dec 22, 2012 6:16:26 GMT
Well said River, I for one would never buy from them. I want 100% support from any suppliers I use, this is not one of them.. Totally unprofessional attitude they have, take the money & run! >
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Ratfinkz
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Post by Ratfinkz on Dec 22, 2012 7:41:48 GMT
Thanks everyone, however customer support did e mail me back eventually, and it has now been escalated to a paypal claim, so I no longer need to talk to them, it's all in the laps of the gods (internet money gods) now. XXX
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2smok
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Post by 2smok on Dec 22, 2012 11:13:26 GMT
Hi again,
We have received the paypal claim. I never knew of these issues if it was not for Sadie. We do not take people's money and run. We analyse the issue, and make the decision if it is misuse or not. Many times we had items returned so it could be analysed for what's going on and also base the decision on that.
As for the other thread, the lavatubes that are for sale are the original one's and still are the first batch that came out (not clones or whatever). They are not for sale for some type of defect or flaw (promotion or not). They are usually in promotions since we had a big stock of them and were still V1 units.
Once again, all issues are directed to the customer support to be analysed by THE OWNER of the company.
I am not authorized to say much more as this post i am making is not even my job and by doing it is on my responsability.
I can and will, however, reply to all PM's for any issues/problems that may occur but you need to realize that my hands are tied when it comes to these types of issues since i can't even know who bought what, when and for how much.
If you want my personal opinion, you did well on filling the claim since you find that the answer that was given was not good for you and i advise EVERYONE to do it.
Cheers
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