Clutter
Super Member
Will no-one rid me of that Angry Bear!
Joined:December 2010
Posts: 2,238
Location:
Likes: 75
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Last Online Jul 21, 2013 16:18:05 GMT
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Post by Clutter on Apr 14, 2011 21:30:27 GMT
My problem is i hate disturbing people tbh so id only email someone once then leave it as i dont wanna seem like a hound.i think their kits are great an all but its the customer service what kinda does it alot for me.Im a really polite and nice guy and have respect so tbh it kinda makes me feel awkward if i have to eamil people more than once. But nevermind ive sorted out my prob myself just wish the customer service was better tbh but you live and learn. And honestly im not trying to flame any company as i know they must get 100s of mails a day. Try my approach, Roachie, it rarely fails: "Oi! Who do I have to sleep with to get some service?"
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Scylla
Super Member
Joined:October 2009
Posts: 9,605
Location:
Likes: 4
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Last Online Mar 10, 2017 19:24:29 GMT
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Post by Scylla on Apr 15, 2011 2:57:33 GMT
That threat is sure to get results, Clutter Seriously though, we do like opinions and feedback on our forum, good or bad, anything honest goes, whether from newbies or old-timers. scylla
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Post by roachieuk (aka eciggery2011) on Apr 15, 2011 19:59:43 GMT
My problem is i hate disturbing people tbh so id only email someone once then leave it as i dont wanna seem like a hound.i think their kits are great an all but its the customer service what kinda does it alot for me.Im a really polite and nice guy and have respect so tbh it kinda makes me feel awkward if i have to eamil people more than once. But nevermind ive sorted out my prob myself just wish the customer service was better tbh but you live and learn. And honestly im not trying to flame any company as i know they must get 100s of mails a day. Try my approach, Roachie, it rarely fails: "Oi! Who do I have to sleep with to get some service?"Lol ill give that a go:P i often find that alot of the one man show companies give you better customer services tbh.I always give people that chance and tbh TW have kinda lost my custom now.If they cant be bothered to reply to an email then i cant be bothered to spend my money on them.Simples you live and learn in this world and i shall always stick to lil companies from now on like i have been for the past 12-13 years ive been on the internet get better service and better qual some of the time. Just a quick side note many thanks for all your help and advice the reason i joined here was cause it seemed like a friendly place to be.As i always do my HW before joing any forum so to speak lol.Glad i did tbh as this has many good areas for vapeing.
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bluemagnum
Super Member
Joined:April 2011
Posts: 2,094
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Likes: 641
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Last Online Jun 9, 2024 16:01:50 GMT
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Post by bluemagnum on Apr 16, 2011 0:43:00 GMT
I'm not going to beat T/W's drum, but normally, they're customer services are second to none. (shame their forum members are not treated the same). your email must have slipped the net roachieuk
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