!!! Eastmall LR901 Atomisers!!!

[Clutter]

Good post Lilac.

[mrlimbo]

May 10, 2011 21:13:14 GMT ragjoy said:

one of my mk2 SDs expired in the exact same way (as the american guy) using a batch one em atty, never did find out why it happened.
it totally collapsed the atty spring, which then fell out.
raggy........

OMG thats bad mate >
Thats not the best advert for Eastmall is it ?
Not really sure what to do with my 5 now , its not really gonna be that economical to pay more postage is it ?
But i dont want them to kill my beloved SD
Maybe the bins the best place for them

[ian]

I agree Mr l,i also think its not very economical with extra postage to pay to send them back to China.Also its hassle for Perpy which she doesnt deserve.I think EM should have done the decent thing and simply sent us all replacement attys and just asked for a pack back to be tested.We shouldnt have to pay because they f*cked up > Or they should offer to refund for the postage back to China,give a full refund for the price of the attys,and send out some better ones for free.I know if it was me i wouldnt like to lose such valuable custom and its just good business practice.If they did this it would show how sorry they were and i may consider ordering again.As it stands now i would never trust EM again >

[River]

i dont know what the law states but i have my own business and if this happens to me this is how it goes.
1 Goods not fit for the purpose
2 the supplier you buy them from supplies new satisfactory goods to you
3 it is the the suppliers responsability to sort out with the manufacturer
4 you send goods back to supplier,supplier organises P&P

[ian]

Now that sounds fair River,and what should be expected when things do go wrong.

[River]

That goes for anything you buy
you have all seen some companies offering a 14 day money back gaurantee 21 day etc
THERE IS NO SUCH LAW.ill try to sort out more info or a link to more info

[Chrissie]

The problem is though that EM are in China so our DSR's won't apply

[ragjoy]

May 10, 2011 22:46:45 GMT mrlimbo said:

May 10, 2011 21:13:14 GMT ragjoy said:

one of my mk2 SDs expired in the exact same way (as the american guy) using a batch one em atty, never did find out why it happened.
it totally collapsed the atty spring, which then fell out.
raggy........

OMG thats bad mate >
Thats not the best advert for Eastmall is it ?
Not really sure what to do with my 5 now , its not really gonna be that economical to pay more postage is it ?
But i dont want them to kill my beloved SD
Maybe the bins the best place for them

to be fair mr L it may have had nothing to do with the atty, it also may have had nothing to do with the american guys atty either.
mine was from a batch last year so no relevance to this batch even if it was at fault.
raggy.........

[roachieuk (aka eciggery2011)]

May 11, 2011 10:11:13 GMT River said:

That goes for anything you buy
you have all seen some companies offering a 14 day money back gaurantee 21 day etc
THERE IS NO SUCH LAW.ill try to sort out more info or a link to more info

Hope this helps guys ive been following this thread since it started and feel sorry for you all and i think its bloody decent of perp to take it all on her head to sort things out.But i know how much you all appreciate it so i doubt she minds as your all such a nice bunch.heres some info regarding:

Sales of goods acts (weather it applys to ecigs or ecig accessories hope it shines some light or help for you i think this is what river was on about.)

If you buy goods from a trader, the Sale of Goods Act says they must be:
Of satisfactory quality - the product you buy should be reasonably reliable.
Fit for purpose - it should perform the function you bought it to do.
As described - it should be exactly what the trader told you it was.

If something you buy doesn't meet these standards, and you return it to the seller quickly, you're entitled to a refund, replacement or repair

www.bbc.co.uk/blogs/theoneshow/consumer/2009/07/03/sale_of_goods_act_letter_downl.html

I hope this sort of helps you guys out if not i do apologize in advance.

Heres some more links if it helps not sure tho sorry if it doesnt.

www.sccietac.org:8088/cietac/en/content/content.jsp?id=910

en.wikipedia.org/wiki/United_Nations_Convention_on_Contracts_for_the_International_Sale_of_Goods

[deesigner]

The thread on ECF is gathering in momentum, there's obviously quite a few people not happy, evidently from other threads this isn't the first time Eastmall have sold substandard atties!

[mrlimbo]

May 11, 2011 12:29:32 GMT ragjoy said:

May 10, 2011 22:46:45 GMT mrlimbo said:

OMG thats bad mate >
Thats not the best advert for Eastmall is it ?
Not really sure what to do with my 5 now , its not really gonna be that economical to pay more postage is it ?
But i dont want them to kill my beloved SD
Maybe the bins the best place for them

to be fair mr L it may have had nothing to do with the atty, it also may have had nothing to do with the american guys atty either.
mine was from a batch last year so no relevance to this batch even if it was at fault.
raggy.........

Thanks Raggy , i didnt see the "batch one" comment , you had me running scared to my SD to remove the atty

[mrlimbo]

May 11, 2011 17:39:33 GMT deesigner said:

The thread on ECF is gathering in momentum, there's obviously quite a few people not happy, evidently from other threads this isn't the first time Eastmall have sold substandard atties!

I finally got to post on there , hope everyone who took part in the order , will also do so

I dont really have much faith in the outcome , but its good to warn other peeps about the situation !

[deesigner]

I'm pretty annoyed because I'm on my last usable LR 901 atty now, I'm not overly happy with the LR510's from Eastmall either, they appear a bit spitty and weak.

[ragjoy]

just my two bobs worth AGAIN.
if we are taking the diplomatic route too resolve this then i think we should wait for another response now.
any more and i think we will get just get there backs up, they know where peeved off now and they know we can spread the word.
if we dont get whats right, then we can continue.
i just think maybe pushing them to far might not get the results we want.
but heh diplomacy has never been my strong point
raggy.............

[mrlimbo]

LOL maybe i shouldnt have posted then

To be honest , this problem was brought to them on the 29th of April , and now its the 11th of May , as far as i can see the time for diplomacy has passed ?