Ego-Vivi 4-in-1, couple problems..

[toffeepops]

Hi I recieved this morning from Fastech this morning at first I was really pleased with it... but then it leaked abit and my hand was all sticky.
And then the black mouthpiece keeps falling off, it wasnt very expensive but any ideas please ??? thanks.

[Perpetua]

Well, without wishing to be the bearer of bad news Toffeepops, I don't know how good these Vivi Nova's are from Fasttech.

I've not read anything positive.


There are copies about and they aren't a patch on the originals.

[toffeepops]

oh.. well perhaps it was a bad buy, never mind it can be a back up for a back up lol.

[fred]

toffeepops - make sure you raise a warranty ticket with fasttech - they seem to be quite good at sending replacements or issuing credit notes, however, they have insisted that some people return the goods in order to progress.
You've always got the back-up of paypal (you did use paypal?) to get it sorted.

My vivi-nova had no air flow, but a bit of DIY sorted it - they have sent me a replacement no bother (still to arrive, but there's a photo on the site)
Do you have a different drip-tip you could try? Mine's a standard 510 drip tip.
Did you take it apart, and make sure it was all tightened up properly before you filled it?

Hope yo get it sorted

[toffeepops]

Hi yes I used paypal, I will contact them, thanks.

[fiddles]

toffeepops Have you a link to item you purchased as I think perps & Fred have got the wrong end of the stick & you are not talking about viva novas, but are talking about a variable voltage ego like link

am I correct or barking up the wrong tree ? ( wouldn't be the first or last time )

[Deleted]

I think this is the link

www.fasttech.com/products/1411/10004283/1326302-ego-vivi-4-in-1-usb-rechargeable-900mah-electronic

I have bought a nova from fasttech and had no problems well maybe a tight draw on odd ocassions due to the air hole, however buying original vision novas is one way that you can be assured that you won't have any issues.

Fasttech have been great though and mostly do sell great products at a reduce price. If your problems do continue why don't you put in a ticket and they will sort you out. Great communications.

Good luck and I hope your well sorted soon.

[fiddles]

Oh well said it wouldn't be last time barking up the wrong tree

I had never seen the viva's sold with ego batteries, guess I should have gone to the propertician's