chykensa
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Post by chykensa on Nov 4, 2013 19:41:46 GMT
Hi all I'm contemplating ordering some 14mg VPG Nic Base from LTECigs, and would like to know what the average delivery time is to the UK. Having seen the problems millerkev is having with his mixing kit, I just wondering if it wouldn't be better to get the ingredients here in the UK as I'm getting low on juice. Planning on using some T-Juice concentrates in this too - Red Astaire here we come!!!
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Edge
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Post by Edge on Nov 4, 2013 19:44:28 GMT
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millerkev
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Post by millerkev on Nov 4, 2013 19:45:27 GMT
Your choice ,, I know what mine would be Wouldn't be so bad if I even got a reply to an email I sent them
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Super-Shiny
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Post by Super-Shiny on Nov 4, 2013 19:47:15 GMT
I myself have had nothing but great service from them, normally get my goods next day, but again that is just me
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millerkev
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Post by millerkev on Nov 4, 2013 19:47:50 GMT
Just to add perps gave a link other day to a place that sell VPG at very reasonable prices :-) perhaps you could tag her for it :-))
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chykensa
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Post by chykensa on Nov 4, 2013 19:48:01 GMT
Edge - yes it is! Why did I think they were in Europe somewhere (don't worry, not expecting you to answer that!). millerkev - hmm, that's not exactly good customer service, is it? Having my doubts now!
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sue1952
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Post by sue1952 on Nov 4, 2013 19:49:23 GMT
I have had delivery within a couple of days. As edge has stated I am sure they are UK vendors. I am really sorry you have had problems millerkev, when I have emailed Sharon, she has replied within a couple of hours at most. I would try ringing her,
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Super-Shiny
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Post by Super-Shiny on Nov 4, 2013 19:50:43 GMT
when I have emailed Sharon, she has replied within a couple of hours at most. I would try ringing her, Same, Sharon has always been on the ball for me
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millerkev
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Post by millerkev on Nov 4, 2013 19:51:55 GMT
To be fair chykensa it's probably lost in post Most other people have had good service from what I can make out Just my luck just a little pissed.off as wanted to do my 1st mix I would however expect better communication with regards to at least replying to my email
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skyjay
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Post by skyjay on Nov 4, 2013 19:55:15 GMT
I ordered sunday posted 2day always had good service email reply in a couple of hours they r uk vendors shipley i think
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Post by Deleted on Nov 4, 2013 19:55:56 GMT
I know I'm not in the UK, but they've always been the quickest from the UK for me, great service.
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millerkev
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Post by millerkev on Nov 4, 2013 20:07:04 GMT
I too ordered Sunday posted Monday :-) -week on still no parcel I just checked my order £3.00 1st class standard paid for I have sent another email .. See if that one get answered
I do believe it's lost in post .. No consolation to me :-(
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millerkev
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Post by millerkev on Nov 4, 2013 20:34:34 GMT
Woohoo I got a reply and here it is
Order ID: 8995 Date Ordered: 28/10/2013
Your order has been updated to the following status: Item Not Received
The comments for your order are:
Hi Kevin
Apologies for the late reply.
We have had staff illness, high influx of orders and enquires. We normally ask you wait 7 working days before contacting us as this is what Royal Mail ask of us. I will ship you out a replacement mixing set tomorrow.
Regards Sharon LT ECIGS
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barrynorton
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Post by barrynorton on Nov 4, 2013 21:06:21 GMT
I'd give them the benefit of the doubt on this - they've been very quick for me in the past too
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dickyg
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Post by dickyg on Nov 4, 2013 21:16:54 GMT
Always been within a couple of days for me. But I'm sure as with anything there will be a small percentage of error which would probably be down to our glorious mail delivery service.
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