M-Vapes New UK Company

[Marcus]

Oct 7, 2014 9:42:00 GMT fiddles said:

Received my squape this morning & I am sorry to say it leaks badly just like the group buy ones .
I have emailed Mvapes will see what outcome is.

Just out the windows? I have mine also leaking from the base.. My deck slips on and off far too easily so doesn't make a tight seal.

Seems like all the clones are the same!

[fiddles]

did not check base as soon as I saw windows leaking I did not bother going any further as it will flood base anyway.

Edit

just checked decks Marcus & on mine decks are nice & tight , they seem ok to me

[fiddles]

Update

Great responses from Matt, he answered e-mails lightning fast offering full refund or replacement ...but... , I just sat here & curiosity got the better of me . So i got tank out with finger (twist while pressing side ) quite easily , stuck finger in & there was sharp piece of swarf inside so I cleaned it & put tank back in & its been sitting here 10 mins with no leaks.
Inside this one the is 2 white o rings they seem to be stuck in place .


Thanks Matt for your responses like I have said before a test of any company is customer service & on this you was top notch

[Deleted]

Oct 7, 2014 11:12:29 GMT fiddles said:

Update

Great responses from Matt, he answered e-mails lightning fast offering full refund or replacement ...but... , I just sat here & curiosity got the better of me . So i got tank out with finger (twist while pressing side ) quite easily , stuck finger in & there was sharp piece of swarf inside so I cleaned it & put tank back in & its been sitting here 10 mins with no leaks.
Inside this one the is 2 white o rings they seem to be stuck in place .


Thanks Matt for your responses like I have said before a test of any company is customer service & on this you was top notch

Cheers Fiddles, I will strip mine before a build and see how it performs....on a plus note the mini from C9 fits

[Adam78]

Hi matt, will you be getting any more of the Kayfun Lite plus V2 clones? My brothers asked me to get him one for his birthday.

[FyneMods]

Hello yes we should have more arriving with us in the next 4 to 6 days


Peace Matt

[FyneMods]

Just to let you guys know that we have had to temporarily stop accepting paypal payments this is because paypal got there knickers in a twist over M-vapes not adhering to the papal user agreement.
The section that states you are not allowed to infringe copyright or trademarks.
We are in ongoing dispute with paypal over this and will fight for our right to sell the products we do as we believe we are not breaking any of PayPal terms.

In the mean time you can still purchase from us, we have checkout setup for standard card payments. You can pay with your debit or credit card.

Please let me know your views on our checkout.
If people prefer the simple easy to use card payments checkout or would rather paypal.
We are working hard to restore paypal.

As always peace n love Matt.
M-vapes.

[Marcus]

Oct 16, 2014 11:37:03 GMT FyneMods said:

Just to let you guys know that we have had to temporarily stop accepting paypal payments this is because paypal got there knickers in a twist over M-vapes not adhering to the papal user agreement.
The section that states you are not allowed to infringe copyright or trademarks.
We are in ongoing dispute with paypal over this and will fight for our right to sell the products we do as we believe we are not breaking any of PayPal terms.

In the mean time you can still purchase from us, we have checkout setup for standard card payments. You can pay with your debit or credit card.

Please let me know your views on our checkout.
If people prefer the simple easy to use card payments checkout or would rather paypal.
We are working hard to restore paypal.

As always peace n love Matt.
M-vapes.

Would this have something to so with the squapes? I heard it's happened to a few vendors...

[leo]

Personally I don't like entering my card details all over the internet, so would be happier to check out with PP... but it wouldn't stop me ordering from you.
Great products, and great customer service is worth more than the hassle of not having PP check out.
M Vapes is always one of the first sites I check when I want a new shiny!!
Keep doing what you do, I look forward to ordering from you again in the near future.

[FyneMods]

Hi funny enough not the squapes but a random products picked up by paypal.
PayPal like ebay employ a team that sit in an office and there job is to randomly search the Internet for any company that offers paypal but is breaking there terms of there user agreement.
Sadly on this occasion we are the ones randomly selected and detected.
According to the second very lengthy phone conversation with paypal we are breaking the terms of there user agreement.
Selling items that are copyrighted or have trade marks.
Even though non of the products we sell are actually copies of copyrighted items!
There is more to it that that but this reply would be pages and pages long.
I am working very hard to fight paypal about this as it affects my livlyhood.

In the mean time we can still accept normal card payments with a debit or credit card.
We have a very secure checkout system in place and all transactions are fully encrypted.

And as always peace n love Matt.
M-vapes.

[beetle]

The PayPal issue aside, I put an order in yesterday and it went through smoothly. The only potential issue I could see is lack of an extra email confirmation box to help prevent receipts/shipping notices being sent to the wrong address. Not a big issue though and certainly not a deal breaker.

[igual]

Hi I hope you manage to get this sorted as you company is my first port of call for shinys.
Brilliant customer service and I will be ordering again regardless of debit card/pp.
Keep up the sterling work and don't let the bstards get you down.

[FyneMods]

Thank you all so much for your kind words and continued support.
Peace Matt

[FyneMods]

Hi all, just to let you know that we now have more of the awesome slug mods in stock and still the cheapest in the uk.

Peace Matt

[FyneMods]

Hi all just to let you know that we now have the tank crossing dual 18650 box mod in stock and listed for sale.
We also have the kayfun 3.1 back in stock and also more kayfun lite plus v2 atomizers back in stock!
We have updated the kayfun lite plus v2 and it now also comes with a nano tank kit and slim top cap in addition the the standard tank setup and top cap, and we have kept the price the same!!! cannot say fairer than that!
The kayfun 3.1 is also available in either satin or mirror polished options.

With regards our checkout system as of monday we maybe in a spot of bother as you know paypal restricted our account and despite many hours on the phone to them they will not budge on there decisions even though they are in the wrong.
and now as you know we are currently only taking card payments with another integrated merchant however they have now informed me that part of there terms and conditions are that they do not allow there company to be used on sites that sell e- cigarettes! and will cease offering there sevices to us on monday!

So yet again we are no having to look for a new checkout merchant and card payment processor.
It might come to monday and we may no longer be able to process any sales!
I am frantically working hard to find a solution.
if it does all go bad then please bare with us through these troublesome and testing times and please contact my by direct email [e-mail] if you would like to make a purchase we can always do direct bank transfer or cash in post etc.. as a temporary measure.
Hopefully it will not come to that and i will be able to find a payment merchant that agrees with what we sell and integrates with our website.
Man my brain hurts!
As always guys Peace and love Stressed Matt.