vaporshark question

[Cousin Itt]

Sept 22, 2014 7:40:15 GMT leo said:

www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain

"Shoppers are being sold short when expensive electrical goods break down. If a TV or fridge packs up just one day after an initial one-year guarantee, customers are told they have to pay for the repair - but the truth is that retailers may be liable for up to six years.

Consumer experts say retailers are exploiting ambiguous legislation to wriggle out of their responsibilities. Ministers, however, claim the law is quite clear. The Sale of Goods Act offers protection against faulty goods even when the manufacturer's guarantee has run out. The act says goods must last a reasonable time - and that can be anything up to six years from the date of purchase....."

Warranty`s only cover things faulty buy manufacture . No warranty can say something is indestructible or un breakable buy miss use . Thats the problem that will be faced with damaged threads.
Did it die ? or did you kill it ??????

[leo]

Sept 22, 2014 7:49:16 GMT Cousin Itt said:

Sept 22, 2014 7:40:15 GMT leo said:

www.theguardian.com/money/2006/mar/25/consumernews.howtocomplain

Warranty`s only cover things faulty buy manufacture . No warranty can say something is indestructible or un breakable buy miss use . Thats the problem that will be faced with damaged threads.
Did it die ? or did you kill it ??????

That's true, but regardless of any warranty (generally worthless), UK consumer law says goods have to be "fit for purpose", (so anything with user accessible threads on it should be able to stand having those threads used). And of "satisfactory quality", which for a £150 mod would mean lasting longer (in normal use) than the 5 months experienced by the OP.
So if the OP purchased from the UK, she should be protected by the Sale of Goods Act.... manufacturers trying to avoid the law by issuing a 5 minute warranty are having a laugh.

Don't forget, your contract is with the seller of the goods.... not the manufacturer

[mybad]

All this talk of warranty / sale of goods act I doubt will get the OP anywhere , The device would be classed as damaged by misuse, and at a guess I would think this would be the case , unintentionally damaged of course, I would say that the way forwards would be to contact Vaporshark directly explaining the problem and have them send out a new threaded insert and have it fitted by a competent person, job done.

[leo]

Sale of Goods Act exists to protect consumers. Who would be assessing it as misuse by the OP? The seller? The manufacturer? The courts? ???
If you spend £150 on a portable device, you would not be unreasonable to expect it to work for more than 5 months. Why do you assume the OP has damaged her own mod? Rather than there being a fault with the components or manufacture, which she can rightfully expect the law to assist her with?
Using the threads on a threaded device is not 'misuse', it is 'use'. Opening the box or altering any connections would be misuse.
If it were me I wouldn't be paying a 3rd party to repair, or alter my mod in any way before exhausting all options with the seller of the goods. The seller has to make it right. And usually the mention of the small claims court is enough to make sure they do so.

[lee]

Agree with mybad, but also see your point leo, and yes in theory the sale of good act does exist to protect consumers, but i would imagine that the Vaporshark was built for use with atomiser's of original origin and not from a land far far away that can produce 1:1's in matter of hours that me not be of the highest quality threads wise if you catch my drift (not that im saying that xtc263 has used them of course) Oh and just for the record i love all my 1:1's from a land far far away

[mybad]

Just as a side note ,, I own one of these devices and the 510 connection thread is of very good quality and also in design , how do I know this , I should do its MY job plus also the device will have had to pass QC , unlike things from the far East.

[Cousin Itt]

I`m not assuming who has damaged what or what has gone wrong leo

Just that threads are easily damaged (especially small fine ones like 7x.5 510`s and there are a lot of cheap shitty attys out there which could damage threads)
It was fine when sold , it was fine for 4+ months . the majority of sellers will just say you buggered it up . And you can disagree and shout about consumer law / sale of good act till the cows come home. You will only get a refund or exchange if the seller decides they want to do that.

Unless you get proof it was sold faulty and go to small claims court the sale of goods act won`t do anything . No one other than a court can force a seller to do any thing . Trading standards won`t care. Its not a criminal offence so they will say go to small claims.

If you go to court unarmed with proof and the seller turns up with a statement from the manufacturer it was made to spec and they believe it is user error or miss use most likely you would loose and have all costs to pay (£25 court fees, travel etc).

I have been taken to court before due to a sale . I was 100% sure I was right and the buyer wrong. It was more hassle and cost to defend what I knew to be right . But I was right so I didn`t back down .
I won they lost . It cost them far more to take me to court than the item was worth .

[leo]

Sept 22, 2014 13:38:45 GMT lee said:

Agree with mybad, but also see your point leo, and yes in theory the sale of good act does exist to protect consumers, but i would imagine that the Vaporshark was built for use with atomiser's of original origin and not from a land far far away that can produce 1:1's in matter of hours that me not be of the highest quality threads wise if you catch my drift (not that im saying that xtc263 has used them of course) Oh and just for the record i love all my 1:1's from a land far far away

That's a very interesting point. I wonder if the use of clone attomisers with original mods would invalidate any warranty? Hard to see it really, unless the mod states "only to be used with ____ attomiser". But I could easily see that becoming a sticky point.

Sept 22, 2014 14:15:41 GMT Cousin Itt said:

I`m not assuming who has damaged what or what has gone wrong leo

Just that threads are easily damaged (especially small fine ones like 7x.5 510`s and there are a lot of cheap shitty attys out there which could damage threads)
It was fine when sold , it was fine for 4+ months . the majority of sellers will just say you buggered it up . And you can disagree and shout about consumer law / sale of good act till the cows come home. You will only get a refund or exchange if the seller decides they want to do that.

Unless you get proof it was sold faulty and go to small claims court the sale of goods act won`t do anything . No one other than a court can force a seller to do any thing . Trading standards won`t care. Its not a criminal offence so they will say go to small claims.

If you go to court unarmed with proof and the seller turns up with a statement from the manufacturer it was made to spec and they believe it is user error or miss use most likely you would loose and have all costs to pay (£25 court fees, travel etc).

I have been taken to court before due to a sale . I was 100% sure I was right and the buyer wrong. It was more hassle and cost to defend what I knew to be right . But I was right so I didn`t back down .
I won they lost . It cost them far more to take me to court than the item was worth .

I'm sure you are 100% correct, but it is a shame that if something that is certainly not a cheap throw-away device goes wrong within a year that the buyer should not expect the law to support them. As I posted above, the point about different threads on different attys is an interesting one, and I'd like to know VS's view on what devices should be used with their products. I would guess that they would say that using clone attys would invalidate any warranty (however short!)
But still, OP was more than likely using her device as VS intended. For it to go wrong in a short period of time is a damn shame, and I'd hope that whoever sold it would at least fork out for a repair. And letting seller's know that you are aware of your rights can sometimes help persuade them to do the right thing.
Good luck with it OP!!

[mybad]

VS does state / recommend the use of their atty's which is only natural , they also state that the device is only to be used by a experienced vapor , how hey can denote that is anyone's guess.